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How do you scale a home service business to a 9-figure valuation in record time? In this episode of Let’s Vent Podcast, we sit down with Tim O’Reilly, the CEO of Guild Garage Group, to share his professional journey from a CPA at UCF to the CEO of a massive private equity-backed powerhouse.

Tim reveals the "Language of Business" that allowed him to transition from auditing to leading, and the specific leadership framework he used to achieve in 11 months what takes most companies 5 years. If you want to understand the intersection of high-level finance and boots-on-the-ground service, this is the episode you were waiting for.

Inside the Episode you will learn:

• The CPA Edge: Why accounting is the ultimate foundation for any CEO.

• The $1.1B Lesson: What Tim learned working with Arnie Bellini and the ConnectWise exit.

• The 5 Pillars of Relationship Leadership: Trust, Listening, Respect, Influence, and Caring.

• The "Triple Eight" Rule: How Tim manages a 9-figure empire while protecting family time and personal growth.

• How to create The blueprint for scaling home services through private equity and strategic partnerships.

Connect with Tim & Guild Garage Group:

LinkedIn: https://www.linkedin.com/in/toreilly/

Timestamps:

1:30 - How an accountant from Orlando became the CEO of one of the fastest-growing garage door companies in the world?

7:54 - The importance of relationships and How can they build you up

9:11 - Even successful businesses have many things that can be transformed.

13:54 - The value of culture.

15:27 - Easy decisions are a distractions

18:36 - How to create a winning playbook and be a value-based CFO versus a cost-cutting CFO.

21:38 - The start of Guild Garage Group

24:14 - Start with relationships first, take extra time.

25:05 - How to apply the experience into an Action Plan

28:35 - The 5 Pillars of Leadership Relations

30:30 - Brianna Skington, the best example of a relationship built from Trust, Creativity and amazing solutions in Marketing.

33:38 - prioritize personal check-in first in one-on-one meetings is called the "oxygen goal" 35:34 - The best influencers are those who are very easily influenced and allow themselves to take in different perspectives.

38:30 - "People don't care how much you know until they know how much you care,"

42:39 - The Guild Garage Group has a leadership development course that teaches the five characteristics: trust, listening, respect, influence, and care.

46:58 - The importance of protecting your time

52:56 - The ONE Thing by Gary Keller– discusses that saying "yes" to something is saying "no" to everything else, putting time into perspective.

55:19 - The makers versus managers concept

1:12:10 - How to build a Strong Culture focusing on the positive

1:21:30 - Get the right systems in front of your Team

1:29:05 - The Ability to build constructive criticism

1:36:20 - What is your Goal?

1:47:25 - The Voice inside your Head talks to you than any other Voice

1:54:50 - Episode Ends

👉 Follow us on Instagram: @letsventpod

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In this episode, we are joined by a familiar face and longtime friend, Zac Garside. His professional journey started at Power Selling Pros, where he helped home services businesses to improve their CSRs performance and the call center experience.

Since we last spoke, Zac had his email marketing business get acquired by Prolific Brand Design, a powerful brand design company in the trades that has retained Zac as their CEO! He has still maintained his expertise in Email Marketing adding it to the unique suite of services that Prolific offers, Why? Because no matter what new shiny platform or new tactic emerges, email marketing simply refuses to die. For eight and nine-figure businesses, the secret to sustained profit is almost always hidden within their existing email list.

If you feel like you’re sitting on a goldmine of customer data but don't know how to tap into it, this episode is for you. Zac breaks down the exact framework for turning a quiet list into a consistent source of booked calls.

Connect with Zac Garside:

Website: https://prolificbranddesign.com/

LinkedIn: https://www.linkedin.com/in/zacgarside

Instagram: @zacgarside

Free Resource: Download Zac’s E-book, How to Sell Premium Services with Email

Time Stamps:

00:10 - Profit for eight or nine-figure businesses often comes from their email list.

00:23 - Introduction of guest Zac Garside

00:41 - Zac started his own company

01:52 - How Zac Garside got into email marketing.

06:01 - The importance of internships and acquiring specific skills

10:31 - The customer lists that aren't being used and promises immediate business

11:09 - The importance of remembering "you are not your customer" and overcoming the fear of overwhelming people with emails

12:33 - Zach Garside lists several free and paid ways to grow an email list

16:44 - Email is unique in that it doesn't cost more to publish many emails

17:50 - The from line is more important than the subject line

21:30 - A simple method for activating an earned customer database

22:12 - Zach Garside uses a "wake up campaign" email three times a week.

25:07 - How to stand out and cut through inbox clutter and how to get emails to the main inbox instead of the promotions tab.

27:56 - Example of a plumbing email for Thanksgiving using uniques “from” and “Subject” lines

29:12 - "Entertainment beats education”

34:41 - The key to stand out is to be unpredictable

35:53 - Example of an HVAC company switching up emails by using the different personalities of two founders

44:03 - The importance of knowing your customer

46:30 - Zach Garside offers a freebie on his website: https://zacgarside.berserkermail.com/[free_book]_how_to_sell_premium_services_with_email 47:04 - Contractors are "literally sitting on a gold mine" with their email lists

48:19 - Post-show insight: sometimes the win in email marketing is just sending the email instead of being bogged down trying to craft the perfect one.

50:10 - Show ends.

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After 250 episodes of HVAC Success Secrets Revealed and parting ways with my business partner, I thought I’d be back behind the mic in a week. But, Life had other plans. I stepped into a new role as a Fractional CMO with Free Agency and became a dad. Now, after a full year of learning, growing, and observing from the sidelines, I’m finally ready. Welcome to the official launch of Let’s Vent Podcast!. On this show, I’m giving HVAC Contractors, Plumbers, Electricians, and Business Owners the time to get on the soapbox.
We’re venting about the messy stuff, the real world mistakes, the shifting regulations, the AI new era, and the headaches of inflation and labor shortages.
I’m Evan Hoffman, and I’m ready to vent. Are you?

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After an incredible journey and 250+ episodes, we’re excited to share our final episode of "HVAC Revealed" with you all. Thaddeus and Evan reflect on the many experiences, tough conversations, and authentic discussions that defined our podcast.

🚀 Key Takeaways for You:

• Confront Tough Conversations: Effective business and personal relationships are built on open communication. Address tough topics head-on and base your discussions on facts, not emotions.
• Progress Over Perfection: Inspired by Cody’s advice, sending your work when it's 80% complete can lead to greater progress than waiting for perfection. Remember, "done is better than perfect."
• Role of Visionaries and Integrators: Balancing visionary ideas with effective execution through capable team members can drive success. Delegate and trust your team to handle the bulk of tasks, while you focus on the final touches.

We're immensely grateful for the lessons learned, the growth experienced, and the support from our incredible listeners and sponsors. Stay tuned as we embark on new endeavors, with Evan launching a fresh podcast, "Let's Vent," and Thaddeus focusing on empowering trades through digital marketing with On Purpose Media. Here's to honest conversations and future successes!

🙏 Thank You for Listening and Supporting Us!

#PodcastFinale #BusinessGrowth #OpenCommunication #ProgressOverPerfection

Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.

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In this episode of HVAC Success Secrets Revealed, Thaddeus interviews Mike Prinkavich live from the Profit Rocket X event in Dallas. Mike, the past president of the PHCC, shares insights on the importance of profit in driving organizational growth and sustaining employee motivation. The conversation covers his journey in the plumbing industry, including the challenges of taking over his family business and the importance of bringing in third-party brokers for business transitions. Mike emphasizes leveraging existing customers, community involvement, and investing back into the company for better tools and equipment. The episode also explores the impact of technology and AI on streamlining processes, enhancing customer experience, and boosting profitability. Mike concludes by discussing the significance of mindset and motivation in the trades, highlighting his passion for training and supporting the next generation of technicians.


Find Mike:

On The Web: phcc-orsb.com
thefamilyplumber.com


Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.

Sponsored By:

Elite Call: https://elitecall.net
On Purpose Media: https://onpurposemedia.ca

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Our latest episode of HVAC Revealed is a deep dive into the core values, leadership challenges, and the mindset shifts necessary for both personal and professional growth. We're thrilled to have our very own Mike Venidis, Chief Experience Officer at Rhyno Strategic Solutions, share his incredible journey and invaluable insights.

Here are 3 key takeaways from our conversation:

Building a Caring Culture: At Rhyno, core values extend beyond the workplace, fostering transparency and genuine care. We emphasize helping employees achieve personal goals, which creates a supportive and nurturing environment.

Turning Negativity into Growth: By acknowledging the human tendency to dwell on negativity, we learn to use discomfort as a tool for personal development. Mike discusses how this mindset shift can improve both personal well-being and professional success.

Effective Leadership Through Tough Conversations: Tough conversations are inevitable, but they don't have to be confrontational. With a focus on truth versus perception and careful timing, these discussions can become opportunities for growth and collaboration, rather than conflict.

Don’t miss this inspiring episode. Tune in now to listen to the full conversation with Mike Venidis!

Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.

🔗 Share this episode with someone in your network who could benefit from these insights. Together, let's elevate the HVAC industry!

#Leadership #GrowthMindset #Culture #Positivity #ProfessionalDevelopment #Podcast #RhynoDigital #MikeVenidis #SuccessStrategies





Find Mike:

On The Web: rynoss.com



Join Our Group: facebook.com/groups/hvacrevealed
Presented By On Purpose Media: onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By:

Chiirp: chiirp.com/hssr
Elite Call: elitecall.net
On Purpose Media: onpurposemedia.ca
Free2Grow: free-2-grow.com

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Join us on the latest episode of "HVAC Revealed" as we dive deep with Kelly Stephens, the incredible Director of Client Services at Clover and a certified life coach. Broadcasting live from the Service Expo 2024 in Orlando, this inspiring conversation with hosts Evan and Thaddeus is one you won’t want to miss!

Key Takeaways:

Aligning Head, Heart, and Gut: Kelly Stephens emphasizes the importance of synchronizing your head, heart, and gut to make impactful decisions. Understand your "why" to drive personal and professional success.

Attitude of Gratitude: Kelly shares her transformative experience as a two-time cancer survivor and how it has influenced her positive mindset. Learn how to find silver linings and live life fully, no matter the challenges you face.

Empathy in Leadership: Discover the power of understanding and respecting employees' personal motivations beyond monetary incentives. Kelly stresses the importance of building a supportive and cohesive company culture to achieve common goals.

Tune in to hear more about Kelly’s journey, her approach to life and work, and practical insights on aligning your internal compass for success. Let’s grow together!

#HVACRevealed #Podcast #ServiceExpo2024 #Leadership #LifeCoaching #PersonalGrowth #AttitudeOfGratitude #CompanyCulture #Inspiration #EmpathyInManagement


Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.


Join Our Group: facebook.com/groups/hvacrevealed
Presented By On Purpose Media: onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By:

Chiirp: chiirp.com/hssr
Elite Call: elitecall.net
On Purpose Media: onpurposemedia.ca
Free2Grow: free-2-grow.com

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Just finished listening to an enlightening episode of "HVAC Revealed" featuring the industry legend, Matt Michel! Hosted by Thaddeus and Evan, this episode packed in so much value for contractors, marketers, and industry insiders alike. Here are some key takeaways:

Marketing Mastery

• Message, Medium, Timing
  : Matt Michel shared the crucial role of aligning the right message with the appropriate medium and timing. He also emphasized the importance of a marketing calendar to track effectiveness, channeling John Wanamaker's wisdom that half of the advertising doesn't work.

Financing Flexibility

• Multiple Options
  : In an engaging discussion, Matt highlighted the benefit of offering multiple financing options, including local credit unions and banks. Incorporating financing costs into pricing can also avoid extra charges, ultimately improving profit margins.

Accountability & Community

• Join Organizations
  : Michel advocates for contractors to join industry organizations or best practice groups. These groups offer invaluable support, accountability, and a community that can drive both personal and business growth.

🔗 If you haven't tuned in yet, make sure to check out the full episode. For more insights and discussions, join the HVAC Success Secrets Revealed Facebook group at facebook.com/groups/hvacrevealed!

#HVAC #MarketingStrategy #Contractors #Entrepreneurship #FinancingOptions #CommunitySupport #Podcast

Find Matt:

On The Web: servicenation.com

Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.



Sponsored By:

Chiirp: chiirp.com/hssr
Elite Call: elitecall.net
On Purpose Media: onpurposemedia.ca
Free2Grow: free-2-grow.com