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Change is rarely something we choose. In this episode of Lessons From Last Time, Katie Shive shares how navigating seasons of unexpected change reshaped the way she thinks about resilience, work, and what truly matters. Naturally risk-averse and resistant to change, Katie explains how life experiences forced her to rethink control and adopt a mindset of radical acceptance, focusing on what she could influence and letting go of what she couldn’t. She reflects on recognizing burnout, making difficult career decisions, and rebuilding with greater clarity and intention. From personal growth to professional reinvention, Katie explores how hard seasons can become turning points.

In this micro-episode of Lessons From Last Time, Ken Perry breaks down what leaders get wrong about change and how to lead through it without losing your people. From major business case studies to brand reinventions closer to home, he shares practical insight on communicating the why, avoiding change fatigue, leading through resistance, and making tough decisions with a long-term lens. For leaders navigating growth in regulated, high-pressure environments, this is a sharp reminder that how you lead through change directly shapes company culture.

Client experience starts with perspective. In this episode of Lessons From Last Time, Mosi Gatling shares how understanding generational shifts, homeownership goals, and buyer psychology transforms the customer experience. As SVP of Strategic Growth & Expansion at New American Funding, Mosi continues originating loans to stay close to first-time home buyers and the realities they face. She challenges outdated messaging around “generational wealth” and explains why today’s buyers are motivated by lifestyle, flexibility, and what ownership can provide right now. From asking better questions to marketing homes differently, Mosi explores how leaders in mortgage and regulated industries can build trust, design meaningful client experiences, and meet people where they are.

In this micro-episode of Lessons From Last Time, Ken Perry reflects on why user experience sits at the center of sustainable growth. Leaders often refine strategy without seeing how customers and teams actually experience the work. Ken invites listeners to notice where confusion, friction, or misalignment quietly erode trust, and why intentional user experience is foundational to customer experience, leadership, and culture.

In the Season 4 premiere of Lessons From Last Time, host Ken Perry shares how the show is evolving this year. While the stories remain personal and honest, the focus shifts toward clearer leadership lessons and how to apply these real-world insights. Ken introduces the new monthly format and previews what’s ahead this season for leaders navigating culture, connection, and change.

In this episode of Lessons From Last Time, Navy SEAL veteran and sports minister Jake Roberts joins Ken to reflect on a life defined by service, resilience, and faith. From his time as a Navy SEAL officer to becoming a C12 chair, he examines the defining moments that helped him realize his life’s purpose as a leader.

Jake discusses how his leadership experience was built by earning trust, communicating with focused intention, and developing people through mental and physical challenges. He explores the power of self-belief, sharing how mentors helped him recognize strengths he hadn’t yet seen in himself.

He opens up about the transition from military to civilian life and rediscovering his connection to his faith that ultimately led him to his current mission–supporting leaders and helping kids find the light in life. This episode is a powerful reminder that growth begins when you step into discomfort with purpose.

In this episode of Lessons From Last Time, we sit down with real estate and mortgage veteran, Marine veteran, and founder of Huzi AI, Eric Post, for an unfiltered talk on his commitment to try anything, connecting people from all walks of life, and reinventing himself. Eric shares how he “burned the boats” and fully immersed himself in everything he did to achieve real learning and greatness. He opens up about traveling to over 200 riots across the country, being on the ground in D.C. on January 6th, and how documenting the chaos shattered his worldview, triggering a painful yet necessary period of personal rebirth and a quest for truth.