What if the reason you’re not getting invited to speak isn’t your talent… it’s your readiness?

In this episode, Christine spoke with nationally recognized real estate speaker Kendall Bonner, founder of Industry Speaks Academy, to talk about what it really takes to move from expert to industry contributor.

Kendall breaks down the three credibility elements every speaker needs:

• Street credibility

• Performance credibility

• Referral credibility

They talk about why event organizers don’t build events around speakers. They build them around topics.

Why beautiful storytelling isn’t enough.

And how to shift from ego to contribution so you actually get invited back.

If you’ve ever felt the nudge to get on stage or use your voice in a bigger way, this episode will help you understand the assignment of the room.

To learn more about Kendall's Academy, visit Industry Speaks Academy here.

What if the reason you’re not getting invited to speak isn’t your talent… it’s your readiness?

In this episode, Christine speaks with nationally recognized real estate speaker Kendall Bonner, founder of Industry Speaks Academy, to talk about what it really takes to move from expert to industry contributor.

Kendall breaks down the three credibility elements every speaker needs:

• Street credibility

• Performance credibility

• Referral credibility

We talk about why event organizers don’t build events around speakers.

Why beautiful storytelling isn’t enough.

And how to shift from ego to contribution so you actually get invited back.

If you’ve ever felt the nudge to get on stage or use your voice in a bigger way, this episode will help you understand the assignment of the room.

Because speaking isn’t self-promotion.

It’s service.

Find more information about Kendall's Industry Speaks Academy here.

Customer experience isn’t a training manual or a checklist. It’s a mindset that shapes trust, loyalty, and long-term growth.

In this episode of Know Like Trust for Real Estate, Christine George sits down with Elizabeth Dixon, former executive at Chick-fil-A, author of The Power of the Customer Experience, and nationally recognized speaker, to frame what truly creates unforgettable experiences.

Together, they explore:

• Why customer experience starts with leadership and culture not scripts
• The four mindsets every solopreneur needs to adopt
• How frontline moments either build or erode trust
• Why experience is the one thing competitors can’t easily copy
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Connect with Elizabeth and check out her books here: https://www.elizabethdixonspeaks.com/

Customer experience doesn’t end when the contract is signed. It actually starts there.

In this episode of Know Like Trust for Real Estate, Christine George sits down with Melissa Anderson, Director of Customer Success at MoxiWorks, to talk about what truly happens after the sale, and why that phase is where trust is either strengthened or lost.

This conversation goes beyond support desks and tech troubleshooting. Melissa breaks down what real customer success really means, how to uncover a client’s true goals, and why clarity, accountability, and expectation-setting are the foundation of long-term relationships.

If you’re a real estate professional who wants fewer misunderstandings, calmer clients, and more referrals, this episode will change how you think about service, communication, and value.

What if the biggest threat to your real estate business isn’t competition but apathy?

In this episode of Know Like Trust for Real Estate, Christine George sits down with Brittany Hodak, author of Creating Superfans and former Shark Tank entrepreneur, to break down why being “good enough” is the fastest way to be forgotten.

Together, they discuss:

• Why database size doesn’t equal influence
• How to make it easier to refer than forget
• Brittany’s SUPER framework for creating memorable, referral-driven client experiences
• Why consistency is what actually compounds results

This is perfect for the real estate professional who wants to stand out without shouting, build trust without gimmicks, and grow through relationships, not hustle.

Get to know Brittany.

Check out Brittany's Book, Creating Super Fans.

Consider her masterclass specifically for real estate.

Follow Brittany on Instagram.

This replay episode is one every real estate agent needs to hear right now.

AI is everywhere, and depending on who you ask, it’s either going to revolutionize real estate or replace agents altogether. In this conversation, Keith Robinson breaks through the fear, hype, and misinformation to explain what AI is actually changing, and where humans still matter most.

We talk about:

• Why AI is an evolution, not a revolution
• What AI can automate (and what it absolutely can’t)
• Why emotional intelligence, trust, and relationships aren’t going anywhere
• How agents should think about AI as a tool instead of a threat
• Where agents should focus before worrying about the latest tech

In this REPLAY episode, marketing visionary and RealScout CMO Seth Price returns to share what every real estate professional needs to know about AI, branding, and the future of the industry.

Seth breaks down why personal brand matters now more than ever, how AI can 10x an agent’s output, and why strategic systems create sustainable growth. We explore:

• Why the only real differentiator agents have left is their brand
• The mindset shift agents need to survive the AI revolution
• How to uplevel content by “atomizing” it for scale
• The AI tools Seth personally uses (and how he uses them)
• His predictions for how AI will reshape the role of the agent
• The underrated platforms agents should be posting on right now

Seth also shares his three life principles for staying grounded and focused, including how manifestation actually works.

It’s a grounded, practical, inspiring conversation for any agent looking to stand out, stay relevant, and build an unforgettable business in a rapidly evolving market.

Links:

Follow Seth on LinkedIn: https://www.linkedin.com/in/sethkprice/

Find out more about RealScout: https://www.realscout.com/

This week, we’re replaying one of your all-time favorite episodes. In this conversation with Stephanie Alfonso and Dave Charest of Constant Contact, we dig deep into how email newsletters help you understand your clients on a deeper level.

We break down what today’s data can reveal about buying and selling behavior, what types of content trigger engagement, and how to turn newsletters into a strategic advantage instead of another task on your list.