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Insurance Shoptalk

Insurance Shoptalk

By: Eric Stein
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 Join your host, Eric Stein, on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. "Insurance Shoptalk" is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more.2024 Economics
Episodes
  • Grow Your Book with a New Workers' Comp Program in Ohio

    Grow Your Book with a New Workers' Comp Program in Ohio
    Jan 8 2026
    In this episode of Insurance Shop Talk, host Eric Stein introduces a game-changing workers' compensation opportunity for P&C agents in Ohio and surrounding states.

    With Ohio's monopolistic system long limiting agent participation, a newly approved Alternate Employer Organization (AEO) program now allows agents to earn ongoing commission while delivering meaningful cost savings and improved claims management for their clients. Eric breaks down how the program works, who it's best suited for, and—most importantly—the practical sales strategy agents can use to position it with existing clients and prospects.

    From pay-as-you-go billing and simplified claims handling to real-world savings examples, this webinar offers a clear roadmap for agents looking to unlock new revenue and strengthen client retention in a competitive market.
    #WorkersComp #InsuranceAgents #OhioInsurance #PNCAgents
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    39 mins
  • Recruiting Is Broken in Insurance Here's the New Playbook

    Recruiting Is Broken in Insurance Here's the New Playbook
    Jan 7 2026

    In this episode of Insurance Shoptalk, host Eric Stein sits down with Walter Sabrin of Venture Employer Services for a wide-ranging conversation on the realities of hiring, recruiting, and retaining talent in today's insurance agency environment.

    Drawing on decades of experience, Walter breaks down why agencies should always be recruiting, how internal referral programs and small-scale job fairs can deliver outsized results, and why traditional job boards often fail to reach the best candidates. The discussion also explores proactive headhunting, building a recruiting pipeline for future needs, leveraging nearshore and remote talent to reduce costs while increasing productivity, and the importance of communication, training, and career progression in improving retention.

    Together, Eric and Walter share practical, real-world insights that agency owners can use to strengthen their teams, adapt to a changing workforce, and build a sustainable hiring strategy for the future.

    #InsuranceRecruiting #AgencyGrowth #HiringTalent #InsuranceCareers #AgencyOwners #InsurTech #WorkforceStrategy

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    47 mins
  • AI-powered Training & Client Outreach for Personal Lines Agents

    AI-powered Training & Client Outreach for Personal Lines Agents
    Nov 18 2025
    In this episode of Insurance Shoptalk, host Eric Stein sits down with Vlada Lotkina, CEO and co-founder of SUPERAGENT, to explore how AI is changing the way P&C agencies train and scale their sales teams.

    Vlada breaks down how SUPERAGENT's AI personas create realistic roleplay for new producers, how the real-time sales co-pilot improves conversion rates for experienced reps, and how their outbound AI agent can qualify leads, gather data, and follow workflows with almost no integration. She also discusses how agencies are using the platform to gain visibility into performance, deliver personalized coaching, and turn months of training into days of meaningful progress.

    If you want a clear, practical look at how AI is actually improving insurance sales—not just adding hype—this episode delivers a firsthand view of what's possible.

    About Insurance Shoptalk

    Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. To learn more about Insurance Shoptalk, please visit https://insuranceshoptalk.com/

    If you enjoyed this episode of Insurance Shoptalk, please like and subscribe, and be sure to click the notification bell to catch the next episode.
    #InsurTech #AIPoweredSales #InsuranceTraining #PCInsurance #AgencyGrowth #InsuranceAgents #SalesTechnology
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    32 mins
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