• Let Your Customers Be Your Guide with Robbin Turner of Violet Botanical Skincare – Indie Business Podcast Episode 99
    Feb 16 2024
    Welcome to Episode 99 of the Indie Business Podcast! On this episode, you'll meet Robbin Turner of Violet Botanical Skincare in Los Angeles, CA. One of the first things you might notice about the Violet Botanical brand is the gorgeous violet blue bottles in which each product is carefully packaged. The bottles are not only beautiful, but they are also reflective of Robbin's deep Gullah cultural heritage. Listen out in this episode for the connection between the package and the product — just one of the many points that make the Violet Botanicals brand unique. On this episode, we take a deep dive into Robbin's extreme focus on the customer journey. Whether it's in person, at a show or market or online on her popular YouTube channel, Robbin allows the people who buy her products to guide and direct her product development and launch efforts. She is so fully immersed in their lives, wants and needs that she barely has to think about what to do next. This makes it easier and more fun to lead her business effectively and efficiently. You'll want to listen for strategies you can apply to your business starting right now, today. Sit back, relax and enjoy my interview with Robbin NOW! Click the arrow to enjoy the Indie Business Podcast The amazing Robbin Turner of Violet Botanical Skincare shares how to let your customers be your guide to everything from good relationships to more sales opportunities in this episode of the #indiebusinesspodcast #violetbodyme #entrepreneur #madeinlaClick To Tweet Important entrepreneurial and content creation insights from Robbin Let's unpack some of the most significant business and content creation insights Robbin and I discussed in this episode. 1. Let your customers tell you what to do Robbin says that you never really arrive at a final destination in terms of knowing what your customers want. Instead, you continuously talk to them and listen to their stories. She maintains a mindset of curiosity about what matters most to them. This arms her with the information she needs to move her business forward. Her customers tell their stories and she listens to them, getting everything she needs to know exactly what to do next in her business. Robbin sums it up this way: “Stop thinking like a founder, and start thinking like a customer.” 2. Build your community Your community, your fans, your followers — these are the people who will become your marketers, your ambassadors, your sales people — basically, your everything. Robbin points out that part of what she has learned by being a part of the Indie Business Network is the importance of building a community and providing them with quality information backed by research and truth. As she says, business is not about being out here just trying to sell a person something, and then moving onto the next person. Instead, it's about educating and empowering your community and enhancing their lives. All you need to get started is 1,000 true fans. 3. Put a video camera in your hand Robbin talked about how she uses her YouTube channel to educate and share behind-the-scenes snippets with her community. Showing people what she actually does to create the products they love so much engages them in unique ways that even the most beautiful product photos cannot. Robbin credits Indie Business Network workshops with planting so many of the seeds that have helped her to become more comfortable on camera. Resources and Links Mentioned in this Episode In this episode, Robbin and I mentioned the following resources. Learn more about Violet Botanical SkincareFollow Violet Botanical Skincare on InstagramRobbin's YouTube show: Work With Me WednesdayArticle: 1,000 True Fans by Kevin KellyArticle: Community is King by Donna MariaLearn about the benefits of the Indie Business Network – for American makers and artisan entrepreneurs and join today! Binge Indie Business Podcast Episodes If you want to binge listen to previous episodes, you can do that here. Subscribe to Indie Business Podcast If you enjoy the Indie Business Podcast, please subscribe so you can get each episodes as it is released. You can subscribe on Apple Podcasts, Spotify, i Heart Radio, Google Podcasts or your favorite podcast platform. Rate Indie Business Podcast, Tell Your Friends and Comment If you enjoy the Indie Business Podcast, please rate the show on Apple Podcasts, and be sure to subscribe there to receive automatic episodes as they are released. The post Let Your Customers Be Your Guide with Robbin Turner of Violet Botanical Skincare – Indie Business Podcast Episode 99 appeared first on Indie Business Network®.
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    48 mins
  • No-Stress Content Creation Strategies with Larissa Lewis of Jargon Gist – Indie Business Podcast Episode 98
    Nov 22 2023

    Welcome to Episode 98 of the Indie Business Podcast! On this episode, you'll meet Larissa Lewis of Jargon Gist in Pasadena, CA. This episode is chock full of fantastic tips to help you boost your content creation chops. It's also special to me because it's an introduction to the wonderful daughter of IBN's very first…

    The post No-Stress Content Creation Strategies with Larissa Lewis of Jargon Gist – Indie Business Podcast Episode 98 appeared first on Indie Business Network®.

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    53 mins
  • The Introvert Entrepreneur with Catherine Robinson of Wildwood Aromas – Indie Business Podcast Episode 97
    Nov 17 2023

    Welcome to Episode 97 of the Indie Business Podcast! I'm excited to introduce you to Catherine Robinson of Wildwood Aromas in Springfield, Missouri. A self-described introvert, Catherine started her business after she began making aromatherapy products for people who wanted to use essential oil blends to enhance their daily lives but didn't have, a reputable…

    The post The Introvert Entrepreneur with Catherine Robinson of Wildwood Aromas – Indie Business Podcast Episode 97 appeared first on Indie Business Network®.

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    46 mins
  • The Joy of Getting Over Yourself with Kimberly Cross of Zhi Bath and Body – Indie Business Podcast Episode 96
    Nov 8 2023
    Welcome to Episode 96 of the Indie Business Podcast! On this episode, you'll meet Kimberly Cross of Zhi Bath & Body in Charlotte, North Carolina. From the time she was a child, Kim has been in the beauty industry. She started out as a hair dresser in middle school. Later, after retiring from the military (thank you for your service!!), Kim began creating bath and body products containing goat milk in part because her auntie had told her for years that it would help with her skin conditions. Like many of us do, Kim resisted her Auntie's sage advice for years, but when she finally wised up, she did the research and discovered the many benefits of goat milk and started making products with goat milk on her own skin. Of course, creating a great product was no guarantee of success. Over the years, Kim has done a lot of inner work to develop the chops needed to get the word out about her products — starting with the skill of getting out of her own way. If this is an issue for you, as it is for so many other entrepreneurs, you'll be motivated and inspired by how Kim's business truly began to open up once she decided to really get over herself. I can't wait for you to hear more about Kim's journey. Sit back, relax and enjoy my interview with her NOW! Click the arrow to enjoy the Indie Business Podcast Learn how @zhibathandbody makes goat milk skincare products in her Charlotte, North Carolina studio, and how her biz opened up after she got over herself! #indiebusinesspodcast #zhibathandbody #bathandbody #entrepreneur #cltentrepreneurClick To Tweet Important entrepreneurial insights from Kim Let's unpack some of the most significant business insights Kim and I discussed in this episode. 1. Get over yourself For many years, Kim did not use social media because she looked at what everyone else was doing and didn't think she could be that perfect. But she got over herself and pressed forward, and today, she is killing the marketing game on a variety of platforms. Here's the realization that got her there in her own words — based on some advice she got from me over the course of several mentoring sessions: What I do have is me: my whole for real me and what I do. And once I gave in and trusted [Donna Maria's] advice, I wanted to share. And I do not have to look perfect to get it done. It was easy to strike that balance once I leaned into it. It's like gravy now. It's fun. 2. Don't keep it to yourself As Kim designs new products to take better care of herself, she iterates them in ways that appeal to her target customers and then offers them as part of her product line. For example, her popular coloring books complement her bath and body products and encourage people to care for themselves by relieving stress, being creative and enjoying a sense of childhood imagination which for adults can be an effective form of therapy. The lesson here is that you can use what you learn in your everyday life to create products that complement your core line. This is an organic way to evolve your brand, increase your income and create multiple income streams. 3. Wear your brand Kim excitedly shared how wearing her branded t-shirt featuring her tag line, her website address and the products and services she offers is a great lead generator. When you listen to this episode, pay special attention to the conversation about the work-life merger where we discuss the importance of using your life to support your business, and using your business to support your life. This is a fascinating concept that all independent business owners must embrace in order to reduce friction and enjoy what we here at IBN call “the Ultimate Trifecta” of a happy life, a profitable business and a meaningful legacy. This is a great example about how all three of those components complement each other and go so well together. Resources and Links Mentioned in this Episode In this episode, Kim and I mentioned the following resources. Learn more about Zhi Bath & BodyFollow Kim and Zhi on InstagramTaste of Charlotte FestivalKim in a Minute on YouTubeLearn about the benefits of the Indie Business Network – for American makers and artisan entrepreneurs Binge Indie Business Podcast Episodes If you want to binge listen to previous episodes, you can do that here. Subscribe to Indie Business Podcast If you enjoy the Indie Business Podcast, please subscribe so you can get each episodes as it is released. You can subscribe on Apple Podcasts, Stitcher, Google Play or your favorite podcast platform. Rate Indie Business Podcast, Tell Your Friends and Comment If you enjoy the Indie Business Podcast, please rate the show on Apple Podcasts, and be sure to subscribe there to receive automatic episodes as they are released. The post The Joy of Getting Over Yourself with Kimberly Cross of Zhi Bath and Body – Indie Business Podcast Episode 96 appeared first on Indie Business Network®.
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    46 mins
  • The Power of Personal Pace with Artist Entrepreneur Rachel Beyer – Indie Business Podcast Episode 95
    Jul 6 2023

    Welcome to Episode 95 of the Indie Business Podcast! On this episode, you'll meet Rachel Beyer of Artist Apothecary in Portland, Oregon. For Rachel, art has always been a passion. Her mother and grandmother taught her how to sew, and growing up, she took extra art classes every chance she got. So it's no surprise…

    The post The Power of Personal Pace with Artist Entrepreneur Rachel Beyer – Indie Business Podcast Episode 95 appeared first on Indie Business Network®.

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    57 mins
  • Make More Than Products with Chelsea Selby Randazza of Witch Baby Soap – Indie Business Podcast Episode 94
    Jun 8 2023
    Welcome to Episode 94 of the Indie Business Podcast! In this episode, you'll meet Chelsea Selby Randazza of Witch Baby Soap in Cranford, New Jersey. It was nearly a decade ago when, in her kitchen, baby strapped to her chest, Chelsea first started making and selling soap and bath bombs and realized there was a market for products for what she calls “weird and witchy” people like her. As she began to make more products like the ones she wanted to have for herself, Chelsea realized that a business was being born. After selling on Etsy for less than a year, Chelsea launched her own website with no business background, joined the Indie Business Network, and the rest is witchy history. Today, along with her husband, who has joined the business, Chelsea has a healthy online business selling direct to consumers, a popular subscription box, and several retail stores. I cannot wait to introduce you to Chelsea and her Witch Baby Soap brand, so sit back, relax, and enjoy my interview with Chelsea NOW! Click the arrow to enjoy the Indie Business Podcast Episode Show Notes Here are the topics discussed in this episode, with time stamps to help you find the information that interests you most: The Witch Baby Soap startup story. (starting at 2:30)The “security” of working for yourself. (starting at 6:42)The core messages of the Witch Baby brand. (starting at 8:49)Innovating the “coffin bath bomb.” (starting at 11:44)How to create a product with a meaning and intention, and for a specific target market. (starting at 13:15)Chelsea's journey from Etsy to her own branded website on Shopify. (starting at 16:30)Opening her retail stores. (starting at 18:02)How Chelsea sells her products, and why she does not sell wholesale. (starting at 20:31)How Chelsea sets financial goals for her business. (starting at 22:53)Key business challenges and how Chelsea has overcome them. (starting at 27:15)Employees at Witch Baby Soap, and how they are spread across the various channels. (starting at 29:03)All about the Witch Baby Spell Box, Chelsea's quarterly subscription box. (starting at 30:22)How Chelsea keeps the innovation going in her business: “following the bread crumbs that life gives me.” (starting at 32:15)Why Chelsea begged her husband to quit his job and work Witch Baby with her. (39:45)What opportunities Chelsea sees on the horizon for Makers and creative entrepreneurs. (42:40) On this episode of the Indie Business Podcast, learn how the founder of @witchbabysoap grew her brand from Etsy to her own website with a subscription box + four retail stores -- and growing! Be inspired!! #indiebusiness #makersgonnamake #indiebusinesspodcast #witchbabysoapClick To Tweet Schedule Your Business Growth Coaching Call Thanks for listening to the Indie Business Podcast! Let's get started taking you and your maker business to the next level with a 45-minute complimentary personalized Business Growth Group Coaching Call. Resources and Links Mentioned in this Episode In this episode, Chelsea and I mentioned the following resources. Online website platform: ShopifyOnline website platform: EtsyWitch Baby Soap on InstagramWitch Baby Soap websiteIndie Business Network (join today!) Important entrepreneurial insights from Chelsea Let's unpack some of the most significant business insights Chelsea and I discussed in this episode. 1. Create more than products There are a million products out there, folks. For example, says Chelsea, there are tons of bath bombs on the market, but when Chelsea designs a bath bomb for the Witch Baby brand, she's designing more than a bath bomb. She's designing a bath bomb for a specific purpose, for a specific person in her specific target community. Her bath bombs have a purpose. When you create a product, Chelsea recommends that you take a similar approach. Create products with intention and meaning to your specific target customer. That meaning may not be obvious to everyone, but it will be obvious to the people you are targeting and that's all you need because those are the people you want to buy it. As she says, it's an “If you know, you know” kind of thing, and that's what matters to your customer and to your bottom line. 2. Chelsea on planning … According to Chelsea, focusing too intently on setting hard goals and expectations can stifle creativity and stunt natural growth and learning. Obviously, we all want to make a profit and grow our businesses, but growth year after year and month after month is not the natural way of things says Chelsea. And because she works closely with the cycles of nature in her business and her personal life, she has learned to temper her expectations. And this is close to a quote that I thought was especially meaningful: “Nature does not grow all the time. There are periods of dormancy and periods of working within to have a better growth cycle. There are also moments where things will break down, but those are opportunities for building back stronger. I ...
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    55 mins
  • Life in the Expand Phase with Toushonta Hogan of Scentsational Soaps – Indie Business Podcast Episode 93
    Apr 1 2023

    As you know, IBN's proprietary entrepreneurial framework, the Maker Method™, contains four sequential phases you must past through on the road to building a profitable business that makes you happy and successful and can generate income for life. Those phases are: Emerge > Engage > Evolve > Expand. Welcome to Episode 93 of the Indie…

    The post Life in the Expand Phase with Toushonta Hogan of Scentsational Soaps – Indie Business Podcast Episode 93 appeared first on Indie Business Network®.

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    47 mins
  • Overcoming Mental Health Challenges Through Entrepreneurship with Lauren Vanscoy of Essence One – Indie Business Podcast Episode 92
    Sep 29 2021

    According to a 2020 report from the American Psychiatric Association*, 46.6 million Americans (nearly 1 in 5 adults!) live with a mental health condition, depression in particular, and suicide rates are rising. Welcome to Episode 92 of the Indie Business Podcast, where we shine a spotlight on one woman's mental health challenges, and how the…

    The post Overcoming Mental Health Challenges Through Entrepreneurship with Lauren Vanscoy of Essence One – Indie Business Podcast Episode 92 appeared first on Indie Business Network®.

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    51 mins