In the pilot episode of Inside the Practice, we sit down with Cathy McDowell, President and CEO of KZA, to explore where KZA has been—and where it’s headed next. With more than 40 years of history supporting independent physician practices, KZA is entering its next chapter with a renewed commitment to helping practices remain financially strong, operationally sound, and focused on patient care.

Cathy shares her vision for the future of KZA, including the evolution of education, data-driven insights, and practical tools that help practices navigate constant change. From leadership lessons and culture to the common traits of high-performing practices, this conversation pulls back the curtain on what truly makes medical practices thrive.

Whether you’re a physician, administrator, or practice leader, this episode sets the foundation for the conversations to come—and offers a clear reminder that good medicine and good business don’t have to be at odds.