How Dish is digitally transforming the wireless world
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How Dish is digitally transforming the wireless world
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About this listen
In this episode, we hear from Eric Harris, Director of Enterprise Systems at Dish about how the company has transformed to include wireless communications alongside its consumer streaming service - Sling TV. He discusses how the business is building out its wireless operations whilst nurturing the growth of their Sling TV offering, and how proactively improving the customer experience has been key for the organisation.
As part of the drive to improve the customer experience, Eric also outlines how Dish has been resolving issues before they impact customers through the use of Dynatrace.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.