"We need to act like human beings." - Ben Baker

Ben and Syya dive deep into the power of trust in relationships and business. From friendships to Fortune 500 companies, trust is the glue that holds it all together, yet it’s fragile and easily broken. #GnawonThis and explore how trust is built, why it matters, and what it really takes to win it back once it’s lost.

Key Takeaways

* Trust is earned slowly but lost quickly.

* Open communication and accountability keep relationships strong.

* Brands must be transparent during crises to rebuild loyalty.

* Consumers want to feel valued, understood, and respected.

* Trust can be regained with honesty, sincere apologies, and consistent actions.

If you’re interested in personal growth, leadership, marketing, or brand building, join us!

Learn more about Ben Baker at IamBenBaker.com

Chat it up with Syya and the team at BrilliantBeamMedia.com

#TrustinBusiness #BenAndSyya #Relationships

"AI is an incredible tool." - Ben Baker

In this thought-provoking conversation, Ben and Syya dive into how AI is transforming business, creativity, and everyday life. They explore how AI can spark innovation, streamline processes, and enhance communication—while highlighting why human insight and emotional connection remain irreplaceable. From overcoming fears about AI to asking the right questions, this discussion offers practical ways to leverage AI elegantly and effectively.

Let's break down what AI can and cannot do:

🔑 Key Takeaways:

• Humans make AI powerful
• Ask better questions
• Optimize, save time
• Keep emotional connection

Learn more about Ben Baker at IamBenBaker.com

Chat it up with Syya and the team at BrilliantBeamMedia.com

#AI #ArtificialIntelligence #BusinessGrowth #BenAndSyya

"It's about making the experience memorable." - Ben Baker

In this episode, Ben and Syya dive deep into why customer experience (CX) is one of the smartest investments a business can make. Too many companies treat CX as a cost, but the truth? It’s a profit center. 💰

How can businesses can stand out in a crowded market by delivering unforgettable customer service, cultivating long-term relationships, and creating emotional connections that drive loyalty? 💡

Let's break down what makes customers stay, rave, and refer.

🔑 Key Takeaways:

• Customer experience = profit center, not cost center
• Great service = brand loyalty & word-of-mouth
• People remember how your brand makes them feel
• Happy employees create loyal customers
• AI can enhance, not replace, human interaction
• Long-term relationships beat short-term transactions
• Want to grow? Focus on how your brand is perceived

Learn more about Ben Baker at IamBenBaker.com

Chat it up with Syya and the team at BrilliantBeamMedia.com

#CustomerExperience #CXStrategy #BusinessGrowth #BrandLoyalty #CustomerService #AIinBusiness #EmployeeEngagement #CustomerRetention #BenAndSyya