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RC.CO-04 involves sharing public updates on incident recovery using approved channels and messaging, such as breach notifications or preventative steps, to inform affected parties or the broader community. This ensures transparency about recovery efforts and future safeguards, maintaining public trust. It addresses external expectations post-incident.

This subcategory aligns with legal and risk requirements, ensuring communications are consistent and controlled to avoid misinformation. It supports reputation management by explaining recovery actions clearly and responsibly. RC.CO-04 bridges organizational recovery with public accountability.

RC.CO-03 ensures recovery activities and progress are shared with designated stakeholders—like leadership and suppliers—consistent with response plans and agreements. This includes regular updates on restoration status, adhering to contractual protocols for information sharing. It keeps all parties informed and aligned during recovery.

This subcategory aligns communication with risk and operational needs, fostering trust and coordination with critical partners. It supports a unified recovery effort by ensuring transparency on progress and challenges. RC.CO-03 sustains stakeholder engagement through the restoration phase.