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What if banking wasn’t something you did, but something that simply happened? In this episode, we explore how financial services are vanishing from view and embedding themselves into everyday life. From AI-powered personalization to real-time payments and open finance, discover how banks are transforming into silent partners: anticipating your needs, automating decisions, and delivering seamless experiences before you even ask. Join us as we decode the rise of invisible banking, where friction fades, trust deepens, and finance becomes intuitive, ambient, and everywhere.

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In this episode, we explore how next-gen core banking platforms are transforming the industry, one customer journey at a time. Our guest, Valmina Prezani, Head of Product Management for Digital Core at Sopra Banking Software, walks us through what it really means to build a core system around customer needs, not just operational efficiency. From shifting expectations in both retail and corporate banking to the challenges of moving away from legacy systems, we unpack what’s holding banks back and how a modern core can be a true strategic enabler. Valmina also shares real-world examples, best practices, and advice for banks ready to modernize without disrupting what matters most: the customer experience. Let’s dive in.

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In this powerful episode, we dive into how gender bias in AI isn't just a tech problem—it's a sustainability issue, too. Join Bettina (Head of Sustainability at SBS), Dana (AI & Data Analytics Lead at SBS), and Shalien (Head of Product Design at SBS)—as they break down the hidden connections between inclusive technology and environmental impact : Why does AI often disadvantage women and marginalized communities? How can fairer algorithms also be greener? What are banks doing to design apps that really work for everyone?

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“Every little bit counts”. Throughout the podcast, Bettina keeps repeating this phrase which, like an anaphora, punctuates the discussion, highlighting both the impactful achievements companies can aim for and the meaningful contributions employees or individuals can make on their own toward net-zero software operations.

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As the Head of Innovation at SBS, Alexandre Eich Gozzi has been deeply passionate about cryptocurrencies since 2012. A decade after founding the cryptocurrency department at SBS, he’s back with fresh insights. Join him as he tackles a pressing question: "Are cryptocurrencies the future of money or just a fleeting trend?"

Dive in to hear Alexandre's take on the environmental impact of crypto, whether it can withstand the rise of the digital euro, the security challenges it faces, and why banks should invest in this space—and why many haven't yet.

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