We are delighted to have Dr. Christina Radics joining us from Malaga, Spain, today.

Christina shares thought-provoking posts on LinkedIn, offering deep and meaningful information and conducting insightful polls. She has also written a book that will be coming out soon. We read the first chapter last week, and it was most impressive!

Christina grew up in a multicultural household in Sweden, where she learned to adapt to different personalities but also experienced the strain of constant arguments between her parents. As a result, she developed perfectionistic tendencies and a desire to please others. She initially wanted to become a psychologist but settled for dentistry because it offered more stability. However, she found dentistry triggering due to its demand for perfection.

Moving to Spain and juggling work with family life, Christina neglected her mental well-being, eventually leading her to the brink of burnout. She is now on a mission to raise awareness about the warning signs of burnout and the importance of self-awareness in maintaining mental health.

Join us as we navigate Christina’s fascinating journey and powerful insights.

Show Highlights:

• Christina explains how her stressful childhood led her to perfectionism
• Christina shares her struggles with burnout
• How childhood trauma can lead to emotional numbness
• Why dentistry can be a challenging profession
• Why dentistry professionals must prioritize their self-care
• How burnout is a prevalent issue within the dental profession
• Christina discusses a course she attended on becoming happier dentists
• How to shift from burnout to joy in dentistry
• How Christina’s upcoming book aims to provide dentists facing burnout with a sense of community and resilience

Links and Resources:

Dr. Christina Radics on LinkedIn

We are delighted to welcome Lourdes Berlanga as our guest for this week’s episode of The Fearless Dentistry Podcast. Lourdes is the Director of Practice Development and the Treatment Coordinator for an orthodontic practice in Los Angeles, California.

Although Lourdes could not pursue her lifelong dream of becoming a doctor, she ultimately found her purpose in dental care, starting with the basics in the field and gradually advancing to administrative roles. She later acquired graphic design, marketing, and communication skills to help her reach a broader audience when promoting dental practices.

Lourdes joins us today to discuss her responsibilities as Director of Practice Development and Treatment Coordinator, as both roles are essential for the growth and maintenance of the practice and pivotal for shaping the overall patient experience.

Join us as Lourdes shares valuable insights on growing a dental practice from her years of hands-on experience.

Show Highlights:

• The marketing component that Lourdes finds most effective for attracting the right kind of patients to a dental practice.
• How Lourdes incorporated music into a successful marketing strategy she used to reach out to workers in Northern California
• Why a treatment coordinator is an integral part of a dental practice
• Why doctors and dentists must listen to their staff first
• How many patients become emotional when validated and feel understood
• Why effective communication is crucial when marketing dental practices
• The importance of using appropriate language and tailoring marketing communication to the listener
• How clear communication, consistent messaging, simple language, and repetition help to build patients’ trust in a practice
• Why dentists need to treat their staff respectfully and regard them as integral parts of the team
• Why a human connection is invaluable in the dental field

Links and Resources

Lourdes Berlanga on LinkedIn

From a humble start as a dental assistant to a vanguard of change in the dental sphere, Melissa Turner joins us on Fearless Dentistry to share an empowering narrative that reshapes the contours of patient care and professional growth. Her voyage of transformation – from being a voiceless individual to a potent influence in the dental community – is not just her story, but a beacon for any professional striving to mold a more inclusive and empathetic industry. With the spirit of a mother intent on imparting strength to her daughters, Melissa infuses her insights on diversity, leadership, and the need for a dental revolution.

Imagine sitting in the dental chair and feeling heard, truly heard. This episode illuminates the unconventional yet profound concept of story listening – an approach that transcends the mundane check-ups to foster genuine connections. With Melissa’s wisdom guiding our conversation, we unlock the strategies to embed this philosophy into every layer of a dental practice. Through anecdotes that extend beyond the clinic walls, we uncover the universal resonance of attentive listening. This is not just about enhancing patient loyalty, but also about nurturing relationships that enrich our personal lives.

As we wrap up, we reflect on the potency of voices within the dental profession, especially ones that dare to challenge norms and bridge generational divides. Melissa’s advocacy for adaptable, fearless practices shines through as she recounts her experiences with introducing innovative patient care techniques. With a heartfelt thank you to our transformative guest, we extend an invitation to our listeners: join the Fearless Dentistry community, where every conversation is an opportunity to redefine the essence of dentistry and draw inspiration to spread smiles until we meet again.

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