Episodes

  • You don’t know how to apologise.

    You don’t know how to apologise.
    Nov 4 2024

    What Does a Good Apology Look Like?

    So, here’s the golden rule: a good apology stands alone. No 'buts,' no 'ifs,' no 'you’s' that flip the blame. Let’s break it down. A genuine apology has three parts:"

    1. Acknowledging the Hurt – Show you understand what you did and how it impacted the other person.
    2. Taking Responsibility – Don’t explain or excuse; just own up to it.
    3. Expressing Empathy and Regret – Make it clear that you feel for the person you hurt.
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    6 mins