"What if you train them and they leave?" It's the fear that quietly keeps most healthcare leaders from investing in their people. Matt Staub — CEO of Your Health — wants you to sit with the question his mentor once asked in return: What if you don't train them, and they stay?

In this episode, Matt joins Jamie Preston for a conversation about why workforce education isn't a perk at Your Health — it's the culture. From nationally accredited apprenticeships, to a training pipeline built out of a licensing crisis, to the real people behind the success stories, this is a blueprint for leaders who want to grow something that lasts.

Key topics covered:

• The lumberjack story: why sharpening your axe beats swinging harder every time
• How a shortage of licensed administrators became the catalyst for Your Health's training engine
• The shift from "education happens on your own time" to "this is how we behave"
• Real success stories — Olivia, Kristin, Taylor, McKinsey, Rebecca — and what they share
• Matt's three challenges for anyone ready to grow: show up, find your who, take your shot

If you've ever wondered whether developing your people is worth the cost, this episode will change the math. Press play — then look around, and ask yourself who's looking at you.

What if the healthcare system your loved one relies on doesn't even know they need help until it's too late — and what would it look like if it did?

In this Q1 2026 episode, Jamie Preston sits down with Matt Staub, CEO of Your Health, for a candid and wide-ranging look at how one of the country's largest home-based care providers is navigating the evolving landscape of value-based care, population health, and the human experience at the center of it all. Matt brings his characteristic clarity and heart to a conversation that is equal parts strategy, story, and honest reckoning with what the system still gets wrong.

Key topics covered:

• Why 11% of patients account for 67% of all healthcare spending — and why most of them don't know they're in an ACO
• The evolution of value-based care: from quality-over-cost to outcomes + patient experience over total costs
• How Your Health is becoming proactive — not reactive — about falls, readmissions, and high-needs patients
• The quiet crisis of patient trust: down from 71% in 2020 to just 33% today, and what the correlation means for hospitalizations
• Real stories: a 79-year-old patient who went from barely existing to living fully — and Matt's own mom, who hasn't fallen since leaving the hospital after her stroke

If you work in healthcare, advocate for someone in the system, or simply believe that better is possible — this episode will change the way you see what care can be.

In this episode of Experiencing Healthcare, Jamie Preston and Your Health CEO Matt Staub wrestle with a deceptively simple idea from Harvard Business School Professor Ryan Buell: service is the business of people helping people. Sparked by Matt's experience at an Athena Health executive leadership forum, this is a conversation about what it truly means to serve — in a world where technology promises to do it faster, cheaper, and at scale.

Key topics covered:

• Why you can never fully take people out of a service industry — and what happens to care quality when you try
• How ambient listening technology like Mobius is using AI to restore human connection in the exam room, not replace it
• The ICU nurses who used tough love to get a post-heart-surgery patient walking — and what that story reveals about what genuine service really looks like
• The "can vs. should" question every healthcare leader must ask before deploying new technology
• How to show up and serve others with excellence, even on your hardest personal days

Healthcare will always evolve — but Matt and Jamie make a compelling case that the human at the center of care is the one thing worth protecting above all else. This one's worth the listen.