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As business leaders continue to navigate through the buzz surrounding AI, it is no secret that employees are looking for AI to help them access information quickly, automate administrative tasks, and help them become more productive overall.

In this episode of Exchanges, host Hannah Story is joined by guests Marcus Raddatz and Rick Doss, to discuss how AI is impacting the way organizations modernize and transform their ERP solutions.

In this episode, you’ll hear from Marcus and Rick as they discuss:

• The role of AI in ERP Transformation
• How the emergence of Agentic AI is impacting ERP solutions and workloads
• Why it’s important to focus on data integrity

global.hitachi-solutions.com

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Are you ready to dive into the world of AI and agents? Join us on the latest episode of the Exchanges with Hitachi Solutions podcast, where we explore the cutting-edge advancements in AI technology and how it's revolutionizing industries. Hosted by the dynamic duo, Joel Lindstrom and Marcus Raddatz, this episode is packed with insights, real-world examples, and a sneak peek into the future of AI.

🔍 What's Inside?

• AI Agents Unleashed: Discover how AI agents are transforming the landscape of finance, supply chain management, and operations. From automating time entry to managing purchase orders, AI is making processes more efficient and freeing up valuable time for employees.
• Real-World Applications: Hear about the innovative ways Hitachi Solutions is leveraging AI internally and for our customers. Learn how AI is being used to streamline vendor payments, enhance customer interactions, and even assist in complex RFP processes.
• Exclusive Event Info: Get the details on the upcoming Power Platform Conference in Las Vegas. Find out how you can meet the experts, ask your burning questions, and see AI in action at Booth 239.

🎧 Why Listen? This episode is a must-listen for anyone interested in the future of AI and its practical applications. Whether you're a tech enthusiast, a business leader, or just curious about how AI can improve your day-to-day operations, this podcast has something for you. Joel and Marcus break down complex topics into easy-to-understand insights, making it accessible and engaging for all listeners.

Tune in now and get ahead of the curve with the latest in AI technology! Don't miss out on this exciting episode of Exchanges with Hitachi Solutions.

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AI-Driven Business Transformation with Hitachi Solutions

1. The Evolving Role of Data Science in AI: Hosted by Laurel Greszler, she visits with Hitachi Solutions Data Science & AI Resident Experts Fred Heller and Mike Kirkpatrick to discuss how data science is foundational to unlocking business value from vast, underutilized data assets. They emphasize that data scientists transform raw data into actionable insights, enabling organizations to automate and optimize decision-making processes.
2. AI as a Strategic Business Enabler: The team highlights that AI, particularly generative AI (GenAI), is not a magic solution but a powerful tool that, when applied thoughtfully, accelerates business outcomes. They stress the importance of setting realistic expectations and integrating AI into existing analytical best practices.
3. Three Core AI Solution Categories:
   1. Custom AI Chatbots: Tailored chatbots using Retrieval Augmented Generation (RAG) architectures allow dynamic interrogation of large text datasets, providing users with precise, context-aware answers. This approach leverages Azure cloud services for security and scalability, aligning with Microsoft investments.
   2. Document Processing Automation: AI-driven document processing dramatically reduces manual effort, cycle times, and costs by automating the extraction and summarization of information from large volumes of documents. This is especially impactful in industries burdened by compliance and documentation requirements.
   3. AI-Powered Document Generation: Generative AI can rapidly produce high-quality first drafts of complex documents (e.g., proposals, reports), giving teams a significant head start and freeing up time for higher-value work. This solution is particularly valuable for organizations that produce lengthy, formulaic documents.
4. Custom vs. Out-of-the-Box Solutions: The conversation distinguishes between out-of-the-box tools like Microsoft Copilot and custom AI builds. While standard solutions offer quick wins, custom builds are essential for complex, industry-specific needs, offering better long-term value and integration with existing business processes.
5. Industry-Agnostic Impact: The team shares that these AI solutions are applicable across industries—from manufacturing to pharmaceuticals—wherever there is a need to process or generate large volumes of information. The common thread is the desire to reduce manual reading and writing, improve efficiency, and empower employees to focus on higher-value tasks.
6. Customer-Centric Approach: Hitachi Solutions’ methodology starts with understanding the customer’s true business challenge, ensuring that AI solutions are tailored to deliver measurable impact. Advisory workshops and collaborative design sessions are used to align technology with business goals.
7. Microsoft Azure Expertise: As a Microsoft-dedicated partner, Hitachi Solutions leverages Azure’s robust AI and data services to deliver secure, scalable, and future-ready solutions, ensuring customers maximize their existing technology investments.
8. Key Takeaway: AI and data science, when strategically applied, can transform business operations, reduce costs, and enhance employee satisfaction. Hitachi Solutions offers deep expertise in custom AI development, ensuring solutions are both innovative and aligned with each customer’s unique needs.

global.hitachi-solutions.com