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As business leaders continue to navigate through the buzz surrounding AI, it is no secret that employees are looking for AI to help them access information quickly, automate administrative tasks, and help them become more productive overall.

In this episode of Exchanges, host Hannah Story is joined by guests Marcus Raddatz and Rick Doss, to discuss how AI is impacting the way organizations modernize and transform their ERP solutions.

In this episode, you’ll hear from Marcus and Rick as they discuss:

• The role of AI in ERP Transformation
• How the emergence of Agentic AI is impacting ERP solutions and workloads
• Why it’s important to focus on data integrity

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Are you ready to dive into the world of AI and agents? Join us on the latest episode of the Exchanges with Hitachi Solutions podcast, where we explore the cutting-edge advancements in AI technology and how it's revolutionizing industries. Hosted by the dynamic duo, Joel Lindstrom and Marcus Raddatz, this episode is packed with insights, real-world examples, and a sneak peek into the future of AI.

🔍 What's Inside?

• AI Agents Unleashed: Discover how AI agents are transforming the landscape of finance, supply chain management, and operations. From automating time entry to managing purchase orders, AI is making processes more efficient and freeing up valuable time for employees.
• Real-World Applications: Hear about the innovative ways Hitachi Solutions is leveraging AI internally and for our customers. Learn how AI is being used to streamline vendor payments, enhance customer interactions, and even assist in complex RFP processes.
• Exclusive Event Info: Get the details on the upcoming Power Platform Conference in Las Vegas. Find out how you can meet the experts, ask your burning questions, and see AI in action at Booth 239.

🎧 Why Listen? This episode is a must-listen for anyone interested in the future of AI and its practical applications. Whether you're a tech enthusiast, a business leader, or just curious about how AI can improve your day-to-day operations, this podcast has something for you. Joel and Marcus break down complex topics into easy-to-understand insights, making it accessible and engaging for all listeners.

Tune in now and get ahead of the curve with the latest in AI technology! Don't miss out on this exciting episode of Exchanges with Hitachi Solutions.

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AI-Driven Business Transformation with Hitachi Solutions

1. The Evolving Role of Data Science in AI: Hosted by Laurel Greszler, she visits with Hitachi Solutions Data Science & AI Resident Experts Fred Heller and Mike Kirkpatrick to discuss how data science is foundational to unlocking business value from vast, underutilized data assets. They emphasize that data scientists transform raw data into actionable insights, enabling organizations to automate and optimize decision-making processes.
2. AI as a Strategic Business Enabler: The team highlights that AI, particularly generative AI (GenAI), is not a magic solution but a powerful tool that, when applied thoughtfully, accelerates business outcomes. They stress the importance of setting realistic expectations and integrating AI into existing analytical best practices.
3. Three Core AI Solution Categories:
   1. Custom AI Chatbots: Tailored chatbots using Retrieval Augmented Generation (RAG) architectures allow dynamic interrogation of large text datasets, providing users with precise, context-aware answers. This approach leverages Azure cloud services for security and scalability, aligning with Microsoft investments.
   2. Document Processing Automation: AI-driven document processing dramatically reduces manual effort, cycle times, and costs by automating the extraction and summarization of information from large volumes of documents. This is especially impactful in industries burdened by compliance and documentation requirements.
   3. AI-Powered Document Generation: Generative AI can rapidly produce high-quality first drafts of complex documents (e.g., proposals, reports), giving teams a significant head start and freeing up time for higher-value work. This solution is particularly valuable for organizations that produce lengthy, formulaic documents.
4. Custom vs. Out-of-the-Box Solutions: The conversation distinguishes between out-of-the-box tools like Microsoft Copilot and custom AI builds. While standard solutions offer quick wins, custom builds are essential for complex, industry-specific needs, offering better long-term value and integration with existing business processes.
5. Industry-Agnostic Impact: The team shares that these AI solutions are applicable across industries—from manufacturing to pharmaceuticals—wherever there is a need to process or generate large volumes of information. The common thread is the desire to reduce manual reading and writing, improve efficiency, and empower employees to focus on higher-value tasks.
6. Customer-Centric Approach: Hitachi Solutions’ methodology starts with understanding the customer’s true business challenge, ensuring that AI solutions are tailored to deliver measurable impact. Advisory workshops and collaborative design sessions are used to align technology with business goals.
7. Microsoft Azure Expertise: As a Microsoft-dedicated partner, Hitachi Solutions leverages Azure’s robust AI and data services to deliver secure, scalable, and future-ready solutions, ensuring customers maximize their existing technology investments.
8. Key Takeaway: AI and data science, when strategically applied, can transform business operations, reduce costs, and enhance employee satisfaction. Hitachi Solutions offers deep expertise in custom AI development, ensuring solutions are both innovative and aligned with each customer’s unique needs.

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Listen at Your Leisure and Get to Know Us!

With more than 5,000 downloads to date, Hitachi Solutions is helping customers understand where they are on the business transformation map and pin point where they're going based on people, process and desired outcomes.

We spend time with our experts throughout the year to offer a thoughtful perspective on how we're working with business leaders to solve their challenges.

In this episode, Matt Volke and Laurel Greszler review some of the top takeaways for business leaders from season 5 and talk about what's ahead for thought leadership, business decision making moments of calm and how to navigate the wild frontier in season 6.

You will find our full podcast library here: Podcasts Archive – Hitachi Solutions

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Explore the forefront of AI innovation in this engaging episode of Exchanges, Hitachi Solutions’ podcast dedicated to transformative technology insights. Host Matt Volke chats with Michael Popp, Principal Data Architect, about the groundbreaking Agent Bricks, unveiled at the Databricks Data and AI Summit. Join us as we dive into how Agent Bricks democratizes AI applications, broadens use cases, and simplifies agent creation for enterprises.

Why should you listen?

• Discover how Agent Bricks empowers non-technical users to develop AI agents without coding, streamlining processes and boosting efficiency.
• Gain insights from a data architecture expert on Databricks’ latest offerings such as LakeFlow and Lakebase, crafted to enhance data orchestration and management.
• Learn how Agent Bricks can accelerate AI adoption, helping businesses achieve higher levels of data maturity faster than ever before.
• Get a behind-the-scenes look at what these technological advancements mean for the future of AI in business operations.

Listen now to uncover expert perspectives and strategic insights that are shaping the next generation of AI technology.

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Curious about how a tech leader's vision can redefine business operations and drive innovation? In this episode of Exchanges, a podcast by Hitachi Solutions, host Matt Volke sits down with Alex Rigaud, Vice President of Incubation Solutions, to explore his strategic vision after reaching 100 days with the company—a must-listen for anyone interested in the future of data, AI, and industry-specific solutions.

You’ll also hear firsthand insights from Dr. Michael Green, Director of Product Management, who delves into the Hitachi Solutions Empower Data Platform and its role in transforming data management. Nonika Bajaj, Industry Cloud Practice Lead, shares how Engage solutions are tailored to accelerate implementation across various sectors, and Stuart Morris, Director of R&D, talks about the latest AI advancements and their impact on business processes.

Here’s why you should tune in:

• Discover how Alex Rigaud's leadership is shaping the future of innovation at Hitachi Solutions, fostering collaboration and driving strategic initiatives.
• Learn about the Empower Data Platform's capabilities in centralizing data and enabling advanced analytics and AI for unparalleled business insights.
• Explore the Engage suite's industry-specific solutions designed to provide exceptional value and accelerate business transformation.
• Understand the role of AI and agentic solutions in managing data efficiently and extracting meaningful insights for strategic decision-making.
• Get a behind-the-scenes look at how Hitachi Solutions is leveraging technology to redefine business operations and create value for customers.

If you want to stay ahead in the tech innovation space, this episode is packed with expert perspectives, actionable advice, and stories from the front lines of Hitachi Solutions' journey. Don’t miss it!

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Curious about generative AI but feeling a bit apprehensive for your business initiatives? This episode is for you. Here’s why you should tune in:

• Demystifying AI for Everyone
  This episode is all about breaking down the barriers and misconceptions around generative AI. The hosts, Laurel Greszler, Stuart Morris, and Matt Volke, make it clear that you don’t need to be a tech expert to understand or benefit from AI. They focus on making complex concepts approachable, especially for business decision-makers and those just starting to explore AI
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• Real-World Use Cases
  You’ll hear practical examples of how generative AI is already making a difference in industries like real estate and financial services. Tools like Docudrop are showcased, demonstrating how AI can automate tedious tasks-like extracting data from documents and populating CRM systems-making processes up to 90% faster and more accurate than manual entry
  
  
• Human-Centric Approach
  The episode emphasizes that AI isn’t about replacing people; it’s about augmenting your work, making your day-to-day easier and more efficient. The discussion around AI “agents” highlights how these tools work alongside humans, not instead of them, requiring human oversight and input to function effectively
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• Engaging and Relatable Format
  With the playful “Stu Monster” theme and a conversational style, the hosts make the topic fun and accessible. They even use cute monster characters to help explain intimidating concepts, ensuring listeners feel welcome and engaged from the start
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• Expert Insights, No Hype
  Stuart Morris, Director of Software R&D at Hitachi Solutions, brings firsthand experience from the front lines of AI development. You’ll get honest perspectives on what generative AI can and can’t do, and why it’s more of a helpful tool than something to fear1
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Bottom line:
If you want to understand what generative AI really is, how it can help your business, and why you don’t need to be afraid of it, this episode is your perfect starting point. Tune in to learn, laugh, and leave empowered to explore AI with confidence!

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As business leaders navigate through the buzz surrounding AI, it can be challenging to break through the noise and find real business impact. In this episode of Exchanges, host Hannah Story is joined by guest Ashley Keimach to discuss the balance of expectations vs. reality when it comes to AI and how business leaders can ultimately find their North Star.

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