
Episode 003: Pillars and Principles
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About this listen
In this new ACT Group Podcast episode, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the 3rd episode - 'Pillars and Principles' - of a Diary of an Engineering CEO.
Recorded: September 2022.
Length: 34:03.
TOPICS.
9 Principles and 5 Pillars.
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1. PLAN
Have a plan. If you haven't got a plan it is not a good starting point.
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2. PURPOSE
This is the reason we do what we do.
The 5 Pillars of ACT Group are:
1. Generations
2. Shrinkage
3. Capacity
4. Profit
5. Legacy
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3. CANDLE
How to keep going when you don't do 8-hour days and 5-day weeks.
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4. SERVICE
When it comes to service levels, okay isn't okay.
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5. CUSTOMERS
It's important for ACT Group to have quality relationships with every single customer.
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6. SUPPLIERS
How to manage a temptation to overpromise with suppliers.
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7. DYNAMIC
Always be open to change - daily, weekly, monthly.
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8. AGILE
We live in a world of 'It was needed yesterday'.
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9. BUMPS
When things don't quite go to plan.
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Watch the episodes on:
ACT Group Website: https://www.my-act.co.uk/category/podcasts/
ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPg
Follow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/
Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo
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