• New Patient Acquisition vs. Patient Retention: A Critical Balance for Dental Practices
    Oct 22 2024

    Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the crucial balance between acquiring new patients and retaining existing ones. They provide valuable insights into the different stages of a dental practice's life cycle and offer tips for evaluating the need for new patients versus focusing on patient retention.

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Show More Show Less
    14 mins
  • Do you know all the things your practice management software will do to help you?
    Oct 8 2024

    In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the importance of effectively utilizing dental practice management software. They highlight the critical role that proper training and understanding of the software play in optimizing practice management and patient care. The hosts emphasize the need for both the dental team and the doctor to be adequately trained in utilizing the software to its full potential.

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Show More Show Less
    18 mins
  • The Valuable Role of Intraoral Cameras in Building Patient Trust and Case Acceptance
    Sep 24 2024

    In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the often underappreciated and underutilized tool in dentistry - the intraoral camera.They discuss the impact and value of incorporating intraoral cameras into dental practices.

    The hosts share their insights from personal experiences and conversations in the dental community. They also explore how the intraoral camera can be a game-changer in patient education, treatment planning, case acceptance, and building trust.

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Show More Show Less
    14 mins
  • Creating a Patient-Centered Practice: Strategies for Building Relationships and Trust
    Sep 10 2024

    In this episode, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the vital importance of creating a patient-centered practice in dentistry. They emphasize the need to build strong relationships with patients, addressing how all office systems should support the patient's experience. The hosts provide valuable insights into communicating with patients effectively, involving them in treatment decisions, and integrating technology to enhance the patient's journey.

    Kimberly and Dr. Durbin offer practical strategies for cultivating a patient-centered approach, aiming to inspire dental professionals to prioritize the patient's experience and build trust in the practitioner-patient relationship.

    Show More Show Less
    15 mins
  • Building a Referral-Based Dental Practice
    Aug 27 2024

    Description: Hosts Kimberly Lucas and Dr. Dawn Durbin discuss the shift from external marketing to building a referral-based dental practice. They emphasize the trust and benefits associated with referred patients, share strategies for fostering referrals, and highlight the importance of recognizing and rewarding patients who refer others. Dr. Durbin also stresses the need to track the source of new patients and the substantial return on investment from a referral-based approach.

    Tune in to the Dental Dialogue Podcast to gain further insights into developing a successful dental practice through patient referrals.

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday
    https://emergedps.com/free-training

    Show More Show Less
    24 mins
  • Understanding SOAP Notes: Essential Chart Write-Up Techniques for Dental Professionals
    Aug 13 2024

    In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the significance of soap notes and chart write-ups in the dental field. Soap notes are a standardized method of documenting patient treatment, and they play a vital role in organizing chart notes for easy access to information.

    The hosts delve into the components of soap notes, which include subjective (S), objective (O), assessment (A), and plan (P) sections. They emphasize the legal importance of thorough chart write-ups and highlight the necessity of verifying and reviewing the documentation. Additionally, they stress the role of chart write-ups in facilitating effective communication among team members and ensuring proper reimbursement from insurance companies.

    Download our FREE SOAP Notes Example Sheet here - https://lp.constantcontactpages.com/sl/TQzdV1H

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday
    https://emergedps.com/free-training

    Show More Show Less
    13 mins
  • Building a Strong Financial Foundation
    Jul 30 2024

    In this episode of the Dental Dialogue Podcast, host Dr. Dawn Durbin shares a personal story of finding freedom while cycling and draws parallels to the liberation she experienced upon mastering budgeting for her dental practice. Alongside co-host Kimberly Lucas, they delve into the process of understanding and implementing budgeting, emphasizing the need to shift the perception of budgeting from being constrictive to empowering.

    The hosts offer insights into tracking financial numbers, creating profit, and goal setting while providing a comprehensive overview of expenditure categories in a dental practice. They also extend a supportive hand to listeners by offering assistance and encouraging feedback, exemplifying their commitment to helping dental professionals attain financial freedom through effective budgeting and financial management.

    Access your free download -
    https://lp.constantcontactpages.com/sl/yws9qr7

    CONNECT WITH US

    Visit our Website: https://emergedps.com/

    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday
    https://emergedps.com/free-training

    Show More Show Less
    20 mins
  • Insurance Detox - Navigating Dental Insurance Challenges
    Jul 16 2024

    Hosts Kimberly Lucas and Dr. Dawn Durbin explore the complexities of dental insurance and provide insights into reducing plan participation and negotiating contracts. They emphasize the financial challenges faced by dental practitioners and offer practical steps for evaluating insurance contracts and communicating with patients during transitions.

    The episode delivers valuable strategies for small dental practices to navigate insurance challenges while providing top-notch care and maintaining profitability. Listeners gain a deeper understanding of insurance detox and discover useful resources to optimize their dental practice operations.

    Links Mentioned in this Episode:

    • https://pponegotiationsolutions.com/
    • https://dentalbilling.com/ppo-negotiation/
    • https://www.ada.org/resources/practice/dental-insurance/dental-insurance-resources/dental-insurance-contract-issues
    • https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/practice/dental-insurance/contract_negotiation_guide.pdf?rev=6a5c79f14d0949a9b1d89d8377d9461b&hash=456C800685724047AD5CA1E0B8886B08

    CONNECT WITH US

    Visit our Website: https://emergedps.com/
    Find us on Instagram: https://www.instagram.com/emergedps/

    Please leave us a rating and review!

    Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday
    https://emergedps.com/free-training

    Show More Show Less
    27 mins