A checkbox approach to inclusion creates shallow progress—and people feel it. In this episode, Sacha Thompson talks with Rolando Talbot about what it takes to build workplaces where inclusion is treated like a business function, not a side initiative.

We dig into inclusion as “business DNA,” why it matters for performance and culture, and how teams can create environments where neurodiverse employees (and everyone else) can thrive—without performative efforts that fade when things get hard.

This is Part 2 of last week’s episode: “The 7 Trust Languages: A practical way to rebuild respect, safety, and credibility.” Here, we take the framework into real life—what trust looks like when people are watching whether your actions match your values.

When organizations say “we value inclusion” but people experience something different day to day, trust breaks—fast. In this continuation episode, we unpack the gap between words and actions, why it damages credibility in workplaces and communities, and what it takes to rebuild trust through consistent behavior.

We also share a powerful moment from a community town hall: a resident naming the disconnect between a police department’s mission to “protect and serve” and the lived reality of their actions. It’s a clear example of what happens when values are stated, but not embodied—and why the loss of trust is rational.

In this episode of DEI After 5, I’m joined by Minda Harts to talk about what trust really looks like at work—and how to rebuild it when it’s been strained. We unpack her 7 Trust Languages framework and the everyday behaviors that shape credibility, psychological safety, and team culture. If you’re leading through change or trying to strengthen relationships on your team, this conversation will give you clear language and practical ways to move forward.