Customer Care Channel cover art

Customer Care Channel

Customer Care Channel

By: Lisa Baker
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About this listen

Welcome to the Customer Care Channel, your go-to podcast for creating amazing customer experiences and honing your customer service skills.


Hosted by Lisa Baker, this podcast is designed especially for female entrepreneurs and business owners who are passionate about elevating their customer service to the next level.


Join us as we explore actionable tips, inspiring stories, and expert insights to help you build a loyal customer base and thrive in the competitive business landscape.


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Don’t miss out on our exclusive freebie! Sign up for our mailing list and receive a free Customer Avatar Template to help you understand and cater to your ideal customer better. Click here to sign up now!



**Listener Feedback:**


We love hearing from our listeners! Share your thoughts, questions, or success stories by emailing us at thecustomercarechannel@gmail.com or leave a review on your favorite podcast platform.


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**Connect with Us:**


Sign up here for updates and your free Customer Avatar Template


Follow us on Instagram and Tiktok for daily tips and inspiration


Printable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)


Enroll onto Customer Experience Course: Enroll Here


Support the pod and Buy a Coffee: Buy me a Coffee


**Subscribe & Review:**


If you enjoyed the show, please subscribe and leave us a review on Apple Podcasts, Spotify, or wherever you listen. Your support helps us grow and reach more female entrepreneurs like you!


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**Sponsors**


If you’re interested in sponsoring the Customer Care Channel, please contact us at thecustomercarechannel@gmail.com.


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Thank you for tuning in to the Customer Care Channel. Join us next week as we continue to explore the art of exceptional customer service. Remember, happy customers are the heart of a successful business!


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**Customer Care Channel Podcast**


Empowering Female Entrepreneurs to Deliver Unforgettable Customer Experiences


*Affiliate Disclaimer:

Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

Hosted on Acast. See acast.com/privacy for more information.

Copyright Customer Care Channel 2024 Economics Leadership Management & Leadership Personal Development Personal Success
Episodes
  • Avoid These Customer Service Mistakes and Build Loyalty

    Avoid These Customer Service Mistakes and Build Loyalty
    Sep 5 2025

    Customers don’t leave because of price—they leave because of poor service. In this episode, we’ll break down the most common customer service mistakes that damage trust, hurt loyalty, and cost you repeat sales. You’ll learn what NOT to do and, more importantly, how to turn service slip-ups into opportunities to impress your customers.


    👉 Subscribe for more strategies on customer retention and growth.


    #CustomerService #ComplaintHandling #BusinessGrowth


    To Do:

    Customer Profiling Template: Download

    Printable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)

    Enroll onto Customer Experience Course: Enroll Here

    Support the pod and Buy a Coffee: Buy a Coffee


    Contact:

    Follow and send messages on IG: Customer Care Channelor @customercarechannel


    So, get listening!


    *Affiliate Disclaimer:

    Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

    Hosted on Acast. See acast.com/privacy for more information.
    Show More Show Less
    18 mins
  • How to Analyze Customer Complaints (and Fix Them Fast!)

    How to Analyze Customer Complaints (and Fix Them Fast!)
    Aug 29 2025

    Are customer complaints overwhelming your business? In this video, we break down the essential tools for effective complaint analysis that every small to medium business needs. Learn how to turn negative feedback into actionable insights, improve customer satisfaction, and protect your reputation.


    Stop struggling with ad hoc solutions—discover proven strategies and complaint-handling tools that actually work.


    💡 If you’re ready to transform complaints into opportunities for growth, this is where you start.


    #CustomerService #ComplaintHandling #BusinessGrowth


    To Do:

    Customer Profiling Template: Download

    Printable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)

    Enroll onto Customer Experience Course: Enroll Here

    Support the pod and Buy a Coffee: Buy a Coffee


    Contact:

    Follow and send messages on IG: Customer Care Channelor @customercarechannel


    So, get listening!


    *Affiliate Disclaimer:

    Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

    Hosted on Acast. See acast.com/privacy for more information.
    Show More Show Less
    11 mins
  • How to Create Amazing Customer Experiences (That Actually Work!)

    How to Create Amazing Customer Experiences (That Actually Work!)
    Aug 22 2025

    Unlock the secrets to creating customer experiences that truly matter! In this video, Lisa Baker from the Customer Care Channel walks you through the fundamentals of building powerful customer relationships, improving satisfaction, and designing strategies that keep people coming back.


    Whether you’re a business owner, marketer, or customer service professional, these practical tips will help you create memorable interactions and a customer-first culture.


    💡 If you’re ready to elevate your customer strategy and grow your business through better customer care, start here!


    #CustomerExperience #CustomerService #BusinessGrowth


    To Do:

    Customer Profiling Template: Download

    Printable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)

    Enroll onto Customer Experience Course: Enroll Here

    Support the pod and Buy a Coffee: Buy a Coffee


    Contact:

    Follow and send messages on IG: Customer Care Channelor @customercarechannel


    So, get listening!


    *Affiliate Disclaimer:

    Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

    Hosted on Acast. See acast.com/privacy for more information.
    Show More Show Less
    10 mins
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