What if saying “thank you” could help you get paid faster? In this episode of Collect the Cash, host and revenue recovery expert Dee Bowden reveals how gratitude—yes, gratitude—can be a powerful tool in the collections process. From real-life stories involving $9,000 mysteries and misrouted checks to practical tips for softening difficult financial conversations, Dee shows how appreciation isn't just good manners—it's smart business. Learn when and how to express gratitude throughout the sales and invoicing journey to build trust, encourage responsiveness, and ultimately, collect your cash.

Download Dee’s free guide: collectthecash.biz/freebie
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What if collections wasn’t a battle—but a bridge? In this episode of Collect the Cash, Dee Bowden unpacks the second key in her proven system: customer service. Discover how approaching collections with empathy—not aggression—can transform your results and your relationships. Dee shares powerful mindset shifts, a ready-to-use script to open conversations with confidence, and her 3 essential customer service principles to help you get paid with grace. Plus, hear a real-life success story of turning a tough invoice into a win through great service.

Ready to learn more about how to collect what you're owed with ease? Visit https://collectthecash.biz/ for tools, tips, and Dee’s free resource.

Remember: The sale is not complete until the money’s in the bank.

In this episode of Collect the Cash, host Dee Bowden shares why problem solving is the essential first step in getting paid. Collections isn’t just about chasing money—it’s about uncovering and fixing the real issues that block your cash flow. Dee walks you through the first pillar of her proven system, breaking down common problems like miscommunication, missing paperwork, and unclear payment terms. She shares insights from her own $6 million collection story and offers three powerful questions every business owner should ask when payments are late. You’ll also get a simple checklist to help diagnose collections issues before they escalate. If your invoices are sitting unpaid, this episode will show you how to solve the problem at the source—and collect what you’re owed with confidence.

Remember: The sale is not complete until the money is in the bank.

In this powerful debut episode, host Dee Bowden shares the incredible true story that sparked her mission: collecting $6 million in unpaid invoices in just 60 days—only to be unexpectedly let go. Instead of giving up, Dee turned pain into purpose, building a proven system that now helps small businesses reclaim the revenue they’ve earned. Tune in to hear how this game-changing journey began, the 4 keys Dee used to get results, and why collecting your cash is just as important as making the sale. If you’ve ever been ghosted on a payment, this is the episode you don’t want to miss.