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Business Technology Perspectives

Business Technology Perspectives

By: Neil Hughes
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Business Technology Perspectives is a podcast from the Tech Talks Network that explores how digital innovation is influencing business strategy across industries.

Hosted by Neil C. Hughes, creator of the Tech Talks Daily Podcast, the series features conversations with leaders who are shaping the future of enterprise technology.

Each episode takes a closer look at how organisations are aligning technology with business outcomes. From AI and cloud to data strategy and digital skills, we speak with those navigating complex decisions that drive transformation.

These are honest, grounded discussions about what's working, what isn't, and what business leaders are learning as they adopt and adapt new technologies. Whether you're steering strategy, leading innovation, or simply trying to keep up with the pace of change, this podcast offers a balanced view of the possibilities and pitfalls that come with building a digital-first business.

Search Tech Talks Network to discover more shows in the series.

Tech Talks Network 2025
Economics Management Management & Leadership
Episodes
  • Why Construction Leaders Are Turning to Reality Intelligence
    Nov 19 2025

    How do you transform an industry that most people still assume runs on clipboards, manual checks, and fragmented updates? And what happens when reality capture and AI finally combine to give construction teams a clear and measurable picture of progress on every site? In this episode of Business Tech Perspectives, I sit down with Chaitanya NK, the co-founder and CEO of Track3D, to explore how reality intelligence is reshaping the way major projects are built and managed.

    NK shares how three founders with no construction background stepped into one of the most complex environments in the world and uncovered a problem that had been hiding in plain sight. Field data was inconsistent, incomplete, and nearly impossible to verify at scale. The result was delays, rework, and avoidable cost overruns. Track3D tackles this head-on by unifying drones, 360 cameras, scanners, mobile devices, and even robots into one clear view of what has been installed, when it happened, and whether it meets the plan. Through practical examples, NK explains how automated measurement brings immediate clarity, how deviations are caught early before they snowball, and how objective data changes coordination across trades, schedules, and budgets.

    This is a conversation for anyone interested in the real business value of AI in physical environments. NK talks openly about trust, data governance, security, and the balance between automated insight and human judgment. He also shares his vision for 2026, where AI agents act as partners to schedulers, coordinators, and field teams. If you want to understand how technology is reshaping one of the world’s largest and most demanding industries, you will find real insight here.

    Listeners who want to learn more about Track3D or connect with the team can visit track3d.ai or reach out on LinkedIn at Track3D. Where would you like to explore this conversation further in your own work?

    The Tech Talks Network is Sponsored by NordLayer:

    Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.

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    35 mins
  • The Future of Endpoint Security: Insights from IGEL’s Darren Fields
    Nov 10 2025

    What does it take to lead one of the fastest growing regions in enterprise security while spending your year hopping between Sydney, Tokyo, Singapore, and London? At IGEL’s Now & Next event in Frankfurt, I caught up with Darren Fields, Senior Vice President for UK and Asia Pacific, to find out.

    From rebuilding the partner ecosystem across continents to forging new alliances with industry giants like Lenovo, Palo Alto Networks, and CrowdStrike, Darren has been at the center of IGEL’s global expansion. He shared how regional differences shape technology adoption, why prevention first security is resonating with customers everywhere, and how business continuity has shifted from being a safety net to a core design principle for modern IT.

    In our conversation, Darren explained how the endpoint has become the new control point for everything from zero trust to AI driven automation, and why so many organizations are rethinking old assumptions about bring your own strategies. He also opened up about the mindset shift he’s witnessing among IT leaders, one that moves from reacting to threats toward proactively preventing them.

    We also discussed how cultural differences influence the pace of digital transformation, with regions like Japan preferring careful evaluation, while Australia and New Zealand have embraced rapid innovation. Darren’s global perspective highlighted how security maturity looks different around the world, yet the ultimate goal remains the same: empowering organizations to build trust, resilience, and operational continuity.

    As we approach another year defined by AI, cybersecurity, and digital resilience, Darren’s reflections offer a rare window into how global teams are turning complexity into simplicity and scaling trust in every region. What does a truly prevention first future look like, and how can enterprises across the world prepare for it?

    Useful Links

    • Connect with Darren Fields, on LinkedIn
      • Learn more about IGEL
      • Follow on LinkedIn, Twitter and YouTube

    Tech Talks Network is Sponsored by NordLayer:

    Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.

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    20 mins
  • How Mural Is Transforming Sales with AI and Human Insight
    Oct 29 2025

    Sales enablement has come a long way from slide decks and one-size-fits-all training. In this episode of Business Technology Perspectives, I’m joined by Bill Dwoinen, Chief Revenue Officer at Mural, to explore how AI and visual collaboration are changing the way teams sell, learn, and align around outcomes.

    Bill brings a wealth of experience from Salesforce and LinkedIn, but what makes this conversation special is how openly he shares the lessons Mural has learned from its own transformation. Once known purely as a visual collaboration tool, Mural is now evolving into a platform that helps organizations accelerate deal velocity, strengthen customer retention, and align teams through what he calls “collaborative selling.” For Bill, the goal is simple: help people spend less time managing tools and more time solving real customer problems.

    He talks about the growing disconnect between sales strategy and enablement, explaining that many teams today have lost touch with foundational skills such as discovery and negotiation. The solution, he says, lies in a three-part framework of training, enablement, and execution, each powered by technology and reinforced through timing and alignment with the business strategy. This isn’t about piling on new software but understanding what problem each tool actually solves and how it supports human performance.

    We also explore how AI is reshaping the sales process in ways that are both practical and profound. From generating account insights in minutes to surfacing hidden “Trojan horse” contacts, AI is helping sales teams work smarter without replacing the human element. Bill shares how simple AI prompts have turned Mural’s own teams into experts on their target accounts, driving consistency, efficiency, and confidence across the field.

    Our discussion also touches on the cultural side of enablement, breaking down silos, moving back to more synchronous communication, and bringing inclusivity into decision-making. As Bill puts it, great enablement mirrors great product design: if you build it without the user’s feedback, it doesn’t matter how good it looks.

    By the end of this episode, it’s clear that Mural’s next chapter isn’t about whiteboards or sticky notes. It’s about empowering teams to think together, act faster, and use AI to bring clarity to the chaos of modern sales.

    Listen now to hear how Bill and his team are redefining enablement in an AI-driven world and why sometimes, the smartest sales strategy starts with asking better questions.

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    38 mins
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