In this episode, my guest is Adam Danyleko, founder of Elite Travel, a corporate travel management and technology company that focuses on building long-term client relationships through transparency, trust, and exceptional service. What started in his basement has grown into one of the fastest-growing travel companies in Canada, with a strong focus on delivering value beyond just price.

We discuss how service-based businesses can balance automation with human connection. Adam shares how his team decides what should be automated and what should stay high-touch, why customer service is still the core product, and how they roll out new technology by testing with trusted clients before scaling. The conversation also explores rapid growth, building strong teams, and why leadership still requires personal development beyond what technology can provide.

Learn more about Adam and Elite Travel: https://elitetravelmanagement.ca/

Thank you to our sponsors:

EO Calgary: https://member.eonetwork.org/calgary

2C Media: https://www.2cmedia.ca/

In this episode my guest is Chris Kerr, founder and president of XA Security, a Calgary based security firm providing entertainment, campus, property, and mobile patrol services. What began more than 20 years ago as a small backstage support team has evolved into a company focused on experience driven security, de escalation, and modern safety solutions.

We discuss how the security industry is being reshaped by surveillance technology, automation, AI, drones, and remote monitoring and why ethical leadership will matter more than ever. Chris shares lessons from building internal systems, avoiding software overload, deciding when to build versus buy, and creating a culture where experimentation is encouraged but accountability remains clear. The conversation explores how technology should support human judgment, not replace it, and why companies that balance innovation with responsibility will be the ones that last.

Learn more about Chris and XA Security: https://www.xasecurity.ca/

Thank you to our sponsors:

EO Calgary: https://member.eonetwork.org/calgary

2C Media: https://www.2cmedia.ca/

In this episode my guest is Rob Ohlson, president and owner of Maillot Homes, a high-end custom home builder based in Calgary. With more than two decades in the construction industry, Rob brings a grounded, people-first perspective to leadership, craftsmanship, and adopting technology in a traditionally low-tech space.

We discuss how choosing the right technology can dramatically simplify work, while choosing too many tools can create friction instead of progress. Rob shares lessons from consolidating project management systems, avoiding tool sprawl, and evaluating technology through the lens of real outcomes rather than hype. The conversation also explores creating a culture where teams feel safe experimenting, adapting tools to individual workflows, and using technology to eliminate bottlenecks without losing focus on quality, collaboration, and the client experience.

Learn more about Rob and Maillot Homes: https://www.maillothomes.com/

Thank you to our sponsors:

EO Calgary: https://member.eonetwork.org/calgary

2C Media: https://www.2cmedia.ca/