Welcome to another episode of Better Car Washing Everywhere, the go-to podcast for car wash professionals and the car-wash curious. In today's episode, hosts Matt DeWolf and Fransua Perez are joined by Jordan O'Day from Wash Rescue to tackle one of the most pressing challenges in the industry: staffing.

If you've ever wondered how many people you really need to run a successful car wash, how to spot staffing blind spots, or how to build a strong team culture that goes beyond just filling positions, this episode is for you. The conversation dives deep into strategies for recruitment, the impact of staffing shortages on customer experience and business performance, and the critical importance of always being proactive - not reactive - when it comes to hiring.

Expect practical insights on crafting a solid hiring plan, developing your employees, and building a work environment people want to stick around for. Whether you're running a single site or looking to scale up, you'll find valuable advice on fostering leadership from within, creatively sourcing your next team members, and aligning employee experience with customer satisfaction.

So grab your headphones and get ready for a transparent, actionable conversation on solving staffing woes and setting your car wash operation up for lasting success.

Welcome to another episode of Better Car Washing Everywhere, the show dedicated to car wash professionals and anyone fascinated by the world of car washing! In this episode, host Matt DeWolf dives into one of the most pressing issues facing the industry today: competition. Are fears about new car wash chains moving into established markets really justified? Or could competition actually help your business grow?

Joining Matt are Jordan O Day and Francois Perez from Wash Rescue. With years of experience in everything from single-site operations to running top-performing car washes, these experts bring invaluable insight into what it really takes to survive—and thrive—in an increasingly crowded marketplace. Together, they discuss the impact of new competitors in town, strategies for standing out (like implementing express interior services or flex models), and why building systems, processes, and a strong team matter more now than ever.

If you want to learn how leading operators are adapting, differentiating, and finding opportunity amid industry disruption, this is a conversation you won’t want to miss. So whether you run a multi-site business or you’re just car wash curious, get ready for actionable advice and a fresh perspective on turning competition into your greatest asset.

Welcome to another episode of Better Car Washing Everywhere, the podcast where car wash professionals—and the car wash curious—gather for authentic, transparent, and sponsor-free conversations. In this episode, host Matt DeWolf dives into the heart of what sets exceptional car washes apart: their people and the strategies behind building strong, resilient teams.

Joining Matt is Jeff Fazio of Preferred Car Wash Advisors, who brings a wealth of experience from both the operational and equipment sides of the industry. Together, they unpack the vital concept of “wash strategy”—not just about choosing the right nozzles or chemistry, but crafting a holistic, regionally-tailored approach that ensures consistent, high-quality results. Jeff also shares his philosophy on talent development, explaining why building a deep bench of skilled, well-trained staff is essential for growth, customer experience, and long-term success.

If you’re looking for practical insights on recruiting, training, and retaining top talent—or you want to learn how a thoughtful wash strategy can make all the difference—this episode delivers.