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And Another Thing

And Another Thing

By: Joella & Helene
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About this listen

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems.

In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it.

We know how to laugh at ourselves, at each other and most importantly, at other people. We simply want to invite you to have a cuppa with us, and enjoy the conversation.....oh wait, and another thing...

Joella & Helene
Episodes
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    Sep 12 2025

    On this week's episode, delirium haunts Joella and Helene as they discuss covering uneaten food in a cafe and how to eat correctly with a knife and fork. They have a very special Milo's question of the week and a reveal at the end of the episode that settles a long discussed debate. Stay seated until the credits start rolling...
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    1 hr and 11 mins
  • Long Time Listener, First Time Guest

    Long Time Listener, First Time Guest
    Sep 5 2025

    This week's episode has been dubbed a milestone episode and to honour that, Helene and Joella bring on their very first guest! The company is phenomenal, the conversation flows with ease and naturally the laughter comes. Please give a warm welcome to our very first guest....
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    1 hr and 15 mins
  • Panic Plummet

    Panic Plummet
    Aug 29 2025

    On this week's slightly shorter episode Joella and Helene swap differences of car break downs in Canada, England and New Zealand. They go over some of the mental work it takes when you move countries and the small details that are constantly being thought of.

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    40 mins
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