41. She Was Phemominal
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41. She Was Phemominal
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About this listen
On this week’s episode, Helene and Joella share stories from the first concert of the season, question whether “brain food” is really doing its job, and reflect on a week of customer interactions that left them wanting to ask, “Are you alright, love?"
They also explore the delicate balance of saying “no” in hospitality, and how setting boundaries with customers can either risk losing business—or create stronger loyalty in the long run.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.