#110 - Beyond Dashboards: How Boston’s CDO is Rethinking City Services
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
#110 - Beyond Dashboards: How Boston’s CDO is Rethinking City Services
-
Narrated by:
-
By:
Summary
--- Boston’s Chief Research and Data Officer, Shin-pei Tsay, shares how cities can shift from analytics to impact by focusing on user experience, transparency, and practical AI use.
--- This episode explores how the chief data officer role is evolving as cities move from experimentation to real-world results. Tsay reflects on Boston’s approach to using data and AI to improve services, from rethinking permitting to expanding access through open data tools. She shares why aligning teams around impact matters, how bringing people along during the process builds trust, and what it takes to make data more accessible across government.
--- Learn more about GovEx
--- Learn more about the Civic Analytics Network
--- Fill out our listener survey
adbl_web_anon_alc_button_suppression_c
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.