Kayla Kersey is a champion of Team Leadership and is an expert in team dynamics. She shares her wisdom about how to motivate and develop an under-performer.

She shares three helpful tools:
Role Clarity Tool
Performance Diagnostic Tool
Developing Others Tool

When faced with an employee who is unmotivated or not performing at the level you expect here are Kayla's thoughts:
People want to know what winning looks like for them. You as the leader have to make sure their role is clear? So first, have you trained them on this role? Second, do they have the competency to do the job? This will usually eliminate any apathy on the part of the employee because they understand how they are contributing to the team. Check out the GiANT Role Clarity Tool.

She gives a simple tool called the Performance Diagnostic Tool to help leaders determine if everything has been covered to know if that person should be developed or let go. Letting someone go is sometimes the most liberating thing you can do for someone.

If you determine that investing in and developing the employee is the best option going forward, Kayla shares the Developing Others tool. This will allow you to be intentional in making sure that person is up to speed on what it takes to succeed in their role.


If you'd like to reach out to Kayla to have her work with your team, contact her on LinkedIn

If you're ready to know more about your wiring, take the 5 Voices assessment. And then share it with your team so you can understand them more too: Take the Assessment HERE

If you have any questions about leadership that we can cover on future episode or just for Tracy in general, reach out at tracy.rader@giantworldwide.com.