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Turning Customers Into Advocates

10 Steps to Creating Raving Fans for Any Business

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Turning Customers Into Advocates

By: Stevens Amanda
Narrated by: Amanda Stevens
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This book reveals the 10 proven principles you can use to make immediate and impactful improvements to your customer experience, regardless of your product, service, industry, and size. You'll learn how to tap the greatest asset sitting dormant in your business right now - your existing customer base. With powerful real-life examples and ideas you can get started on straight away, this book will get you excited about creating memorable experiences for your customers that get them raving about your brand and delivering you a steady stream of new customers.

©2019 Amanda Stevens (P)2019 Amanda Stevens Career Success Economics Employment Career Business
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Audible need an uppercut as to how they have named the author, Amanda Stevens, funnily enough, same name as the narrator!!
Anyway, loved the listen, simple but effective messages, cannot wait to put them into practice. Have been to a speaking engagement and there is a reason she was awarded 2018 best keynote speaker!!

Stevens Amanda

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This was an amazing book for anyone who relies on customers in their business. We hear about customer service so often but it’s customer disservice we experience. This booked changed my business life immediately and will continue to do so forever. Thank you Amanda for a great listen. Jim

Life changing

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.