Transforming Health Care
Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
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Transforming Health Care
Narrated by:
John Chancer
Pre-order for $25.34
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Narrated by:
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John Chancer
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By:
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Charles Kenney
About this listen
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology.
Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer – the patient. This book shows you how you use this system to transform your own organization.
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