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The Power of Moments

Why Certain Experiences Have Extraordinary Impact
Narrated by: Jeremy Bobb
Length: 6 hrs and 24 mins
4.5 out of 5 stars (57 ratings)
Non-member price: $31.21
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Publisher's Summary

The New York Times best-selling authors of Switch and Made to Stick explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our life and work.

What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a doctor or nurse knew how to orchestrate moments that would bring more comfort to patients? What if you had a better sense of how to create memories that matter for your children? Many of the defining moments in our lives are the result of accident or luck - but why leave our most meaningful, memorable moments to chance when we can create them?

In The Power of Moments, Chip and Dan Heath explore the stories of people who have created standout moments, from the owners who transformed an utterly mediocre hotel into one of the best-loved properties in Los Angeles by conjuring moments of magic for guests, to the scrappy team that turned around one of the worst elementary schools in the country by embracing an intervention that lasts less than an hour.

Filled with remarkable tales and practical insights, The Power of Moments proves we all have the power to transform ordinary experiences into unforgettable ones.

©2017 Chip Heath and Dan Heath (P)2017 Random House Audiobooks

What members say

Average Customer Ratings

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Life Changing

I could not stop reading this and now cannot stop recommending it to everyone.

This is a book I will come back to again and again as it has both personal, professional and social impact.

Thank you

1 of 1 people found this review helpful

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inspiring

Inspiring! loved the stories and examples of moments - small, large, unexoected, created - which changed lives.

1 of 1 people found this review helpful

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Impactful book!

I enjoyed listening to this book and will listen to it repeatedly as it contains valuable life lessons

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Life changing!

This book changed the way I think about my whole life and work. Cant recommend highly enough.

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  • Ras
  • 11-02-2018

touchy stories for service business

This book has disappointed me a bit as I was expecting more enlightening discussions. Some sections of the book are interesting but often it does not impress. Many of the points raised in the book are also common sense. There are a few original points only. It involves a lot of touchy stories. The authors are good at telling some meaningful stories but that is all...

22 of 22 people found this review helpful

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  • Joanna Darrell
  • 05-07-2018

Powerful book

Loved it. Really positive book that makes you stop and think about the briefest of interactions we have with people and what they can mean to us and them.

9 of 10 people found this review helpful

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  • Mrs
  • 09-01-2018

Good but not origional ideas

I enjoyed this book, but found little original in the ideas but the conclusions are a nice way to organise your approach to training

3 of 3 people found this review helpful

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  • Amazon Customer
  • 21-01-2018

Brilliant

I have become a big fan of all of chip and Dan heath's books. This is another great book I learnt so much from

2 of 2 people found this review helpful

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  • juozas kasiulis
  • 12-02-2019

The moments who really matter

It was a really interesting listen. Plenty of examples of moments in life which matter and how people should strive to make an effort to increase such happenings. Narration well done.

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  • Anonymous User
  • 09-02-2019

As useful as it was enjoyable

Fabulously insightful book to help us focus on the moments that lift ordinary life with memorable moments.

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  • Miss D
  • 08-02-2019

Ideal reading for businesses and individuals

The findings in this book are insightful and valuable for anyone running a business. And if you're looking to uplevel your personal life and relationships there's a lot that can be taken from this book too.

Creating defining moments for customers in transitions and milestones is something every business could be doing better, we've added this book to our business book club so that we can brainstorm ways of implementing these findings in our own business.

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  • Anonymous User
  • 30-01-2019

cool practical examples/ not to scientific story

interested part of human expirience covered. Events which are so important and meaningfull "moments" were structured in way i can understand at least at basic level so i can understand it and recognize it

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  • Lina Arbelaez
  • 28-06-2018

inspiring

un libro que enriquece la vida y el corazón desde muchas perspectivas laboral: personal, familiar, de pareja, en el ámbito educativo, deportivo y todos los demás aspectos donde uno quiera hacer de cada momento un momento especial

2 of 7 people found this review helpful