UNLEASH YOUR TRANSFORMATION is an empowering book for business leaders. Change is the new norm as organizations need to stay ahead in an ever-faster-changing world. However, changing the status quo is hard and challenging. So how do you succeed? Unleash Your Transformation offers a unique holistic and pragmatic approach–The Transformational Flywheel–to make change at scale happen.

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

In recent years, millions of companies have undergone digital transformations, harnessing digital technologies like the cloud, SaaS, big data, artificial intelligence, machine learning, and the Internet of Things to overhaul their businesses and drive growth. But many key decision-makers, including senior leaders and board members, simply don’t understand these technologies, how they work, what they do, and the potential they bring. So, they fail to capitalize on them, putting their business at risk. This book solves this problem by describing these technologies in laypeople’s terms.

In 1982, MIT professor Kenan Sahin took $1,000 from his savings and used it to undertake the most extraordinary entrepreneurial journey, culminating with a $1.54 billion rich exit just 17 years later. This is the story of Kenan's turning his academic theories into axiomatic principles for building a Lean Startup into a Lean Company followed by a Rich Exit.

It's 1978 in New York City, and disco is prominent. As are mobsters, gritty streets, needle parks, and graffiti-stained subways. Jake Barnum lives in Hell's Kitchen. He's a petty thief selling hot coats with his buddy Maggs to make ends meet and help his sick kid brother. At a Halloween party downtown, he meets a woman with a Marilyn Monroe mask who works for an organization called The Desire Card—an underground operation promising its exclusive clients "Any Wish Fulfilled for the Right Price."

In these turbulent times, companies can be forced to pivot on a dime to meet new market challenges. But how do you know which move to make? How do you hit on the solution to what’s threatening your bottom line? Ali Davachi draws from his decades of experience turning around companies to detail his innovative and proven system to creating positive change. In addition, Davachi walks the listener through common obstacles that hold businesses back from effectively confronting new challenges—and shows them how to create meaningful transformation that’s both powerful and profitable.

Forget the concept of a job for life–in today’s fast changing world your career can be riding high one minute and be abruptly ended the next. When your career ends, your family responsibilities, finances, and self-confidence all take a hit.

Through years of experience in business, the military, and graduate school university teaching, Kirk W. McLaren developed a keen understanding of why many owners of small to medium-sized private companies become stuck in the pursuit of revenue growth and profitability. Even better, he came up with a solution he shares in this audiobook: A Growth CFO Void.

If this sounds familiar, the problem isn’t you or your ideas; it’s that you’re guessing at what resonates with your target customers. In Forget the Funnel, Georgiana Laudi and Claire Suellentrop share the customer-led growth framework they've developed to help companies of all sizes solve their product marketing struggles and hit ambitious targets. This framework helps you get inside your customers’ heads, map and measure your customers’ experience, and uncover which tactics will actually move the needle for your company.

Mid-August 1975. Maurice “Mo” Lumen is exiled from his home in Virginia, bearing the weight of what he’s left behind—accusations, a half brother, and an inhospitable cot. With the mind and heart of an 11-year-old—the result of a self-described “accident”—and a love of baseball, Mo emerges in Rhode Island just shy of his 25th birthday. As summer yields to a rain-soaked fall, his frustration rises when news of a prolific killer in the region, nicknamed the Pastoral Predator, overshadows the Red Sox march to the World Series.

As boardrooms inch their way toward diversity, women, and those in other underrepresented groups who break into executive, managerial, and entrepreneurial ranks step into a spotlight that puts additional pressure on already demanding work and personal lives. Using proven techniques, relatable case studies, and comprehensive exercises, this book shows you how to compose yourself to elevate your presence at work, home, and ultimately, within yourself, no matter how hectic or overwhelming your life may feel. 

Each of us has the power to create a life we love. This is the core belief of Build-A-Bear CEO, Sharon Price John, and one that makes Stories & Heart stand out among today’s business books. Revealed in events and experiences that shaped her life, Sharon Price John assembles a blueprint for making meaning in modern times.

More than ever, people are looking for experiences, not products. And not just any experiences—but real ones that turn transactions into engagement and materialism into experimentalism. The pandemic has changed our view of the world, shifted us away from consumerism, and made us appreciate the basic human needs of finding balance and focus. In this new era, customer experience is not just a digital experience, but a perfect combination of real life and digital interaction.

When a bomb rips the façade off the Kensington Hotel in Tokyo, dozens are killed and injured while one man walks calmly away from the wreckage, a coy smile playing on his lips. Former Army intelligence officer Dan Reilly, now an international hotel executive with high level access to the CIA, makes it his mission to track him down. He begins a jet-setting search for answers as the clock ticks down to a climactic event that threatens NATO and the very security of member nations.

Overwhelmed by the need to make changes in your life? Constrained by thinking and habits that no longer serve you or a view of yourself that gets in the way? In this wise and action-oriented book, Chris Masiello presents an array of strategies to shift your perspective on how to address, accept, and leverage change. You will find practical insights on the relationship between change and the human psyche, step-based guides on how we affect change and vice versa, and the instruction to put ideas into practice.