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  • Seeing What Others Don't

  • The Remarkable Ways We Gain Insights
  • By: Gary Klein
  • Narrated by: Christopher Lane
  • Length: 9 hrs
  • 4.2 out of 5 stars (21 ratings)

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Seeing What Others Don't

By: Gary Klein
Narrated by: Christopher Lane
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Publisher's Summary

Insights—like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed—or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels the mystery.

Klein is a keen observer of people in their natural settings—scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself—and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. What, for example, enabled Harry Markopolos to put the finger on Bernie Madoff? How did Dr. Michael Gottlieb make the connections between different patients that allowed him to publish the first announcement of the AIDS epidemic? What did Admiral Yamamoto see (and what did the Americans miss) in a 1940 British attack on the Italian fleet that enabled him to develop the strategy of attack at Pearl Harbor? How did a "smokejumper" see that setting another fire would save his life, while those who ignored his insight perished? How did Martin Chalfie come up with a million-dollar idea (and a Nobel Prize) for a natural flashlight that enabled researchers to look inside living organisms to watch biological processes in action?

Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are "dumb by design" and block potential discoveries.

Both scientifically sophisticated and fun to listen to, Seeing What Others Don't shows that insight is not just a "eureka!" moment but a whole new way of understanding.

©2013 Gary Klein (P)2014 Brilliance Audio, all rights reserved.

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    3 out of 5 stars

If your research is a dead end; write a book!

I can summarise this book here quickly.
Insight can come in a wide variety of ways, there is no key.
The bulk of the book is examples of insight occurring, in great detail.
However, it is an interesting book, just not in a way that could provide a framework to systemise the process of insight.

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Mind-bending. Loved it

a mind bending insight to the language known as data. loved every minute of it.

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Brilliant book.

Gary's investigation into and understanding of how insights occur is thorough and a testament to insightfulness. The narration is lovely and the voice type well matched to the topic. I love the use of story as the frame also. Will have to listen to it again.

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