Recipe for Customer Service Success cover art

Recipe for Customer Service Success

 Preview
Try Premium Plus free
1 credit a month to buy any audiobook in our entire collection.
Access to thousands of additional audiobooks and Originals from the Plus Catalogue.
Member-only deals & discounts.
Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Recipe for Customer Service Success

By: Rebecca L. Morgan
Narrated by: Rebecca L. Morgan
Try Premium Plus free

Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Buy Now for $6.99

Buy Now for $6.99

About this listen

 This entertaining and informative listen gives you three key ingredients every manager needs to include in their own recipe for customer service success. The concepts are illustrated with relevant stories and examples. Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and what to do if your customers have become "Nordstromized."©2002 Rebecca L. Morgan (P)2002 Morgan Seminar Group Career Success Management Management & Leadership Marketing Marketing & Sales Employment Career Business Success Customer Service
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.