In Off Balance on Purpose, Dan Thurmon frees you from the balance dilemma and empowers you to adopt a new approach to creating a happy, fulfilling life: embrace reality, get aligned with your purpose, lean forward, and initiate positive changes.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

The Unsold Mindset reveals a counterintuitive approach not just to selling but to life. It’s a journey toward an entirely new mindset—the greatest sellers on the planet aren’t successful because of what they do, they’re successful because of what they think. Being a good person and a good salesperson aren’t mutually exclusive. The Unsold Mindset will change the way you think about selling and the way you think about yourself.

Every leader knows this delicate balancing act: to simultaneously generate better performance from your team, retain top talent, and build your organization's leaders of tomorrow, without inducing burnout. In the sequel to his bestseller Elevate, Robert Glazer applies his groundbreaking capacity-building framework to teams and organizations alike. The result is the playbook for a results-oriented, learning-driven culture that elevates its people to meet the company's ever-changing growth needs.

In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one.