This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across - one that connects directly to nervousness, stammering, rambling, and epic fail - is that most speakers and writers don't have a point. They typically have just a title, a theme, a topic, an idea, an assertion, a catchphrase, or even something much less. This book shows you how to identify your point, leverage it, stick to it, and sell it and how to train others to identify and successfully make their own points.

Gaslighting is an insidious form of emotional abuse and manipulation that is difficult to recognize and even harder to break free from. That’s because it plays into one of our worst fears — of being abandoned — and many of our deepest needs: to be understood, appreciated, and loved. In this groundbreaking guide, the prominent therapist Dr. Robin Stern shows how the Gaslight Effect works and tells you how to turn up your Gaslight Radar, so you know when a relationship is headed for trouble.

US psychologist Abraham Maslow’s A Theory of Human Motivation is a classic of psychological research that helped change the field for good. Like many field-changing thinkers, Maslow was not just a talented researcher, he was also a creative thinker - able to see things from a new perspective and show them in a different light. He studied what he called exemplary people such as Albert Einstein, Jane Addams, Eleanor Roosevelt, and Frederick Douglass rather than mentally ill or neurotic people.

In Your Dog Is Your Mirror, dog trainer Kevin Behan proposes a radical new model for understanding canine behavior: a dog’s behavior and emotion, indeed its very cognition, are driven by our emotion. The dog doesn’t respond to its owner based on what the owner thinks, says, or does; it responds to what the owner feels. And in this way, dogs can actually put people back in touch with their own emotions.

Have you ever felt stuck in a cycle of unresolved pain, playing offenses over and over in your mind? You know you can't go on living like this, but you don't know what to do next. Lysa TerKeurst has wrestled through this journey. But in surprising ways, she’s discovered how to let go of bound-up resentment and overcome the resistance to forgiving people who aren’t willing to make things right.

Slay narcissists—the ultimate bullies—in negotiations by following this simple formula—developed by one of the top 1 percent of attorneys in the nation—a proven method to take you from victim to victory, without backlash!

In this breakthrough audio program, three of America's top voice coaches give listeners the tools they need to speak clearly, powerfully, and effectively and get what they want through the power of speech!

How to Retire Happy, Wild, and Free offers inspirational advice on how to enjoy life to its fullest. The key to achieving an active and satisfying retirement involves a great deal more than having adequate financial resources; it also encompasses all other aspects of life - interesting leisure activities, creative pursuits, physical well-being, mental well-being, and solid social support. With its friendly format and positive tone, How to Retire Happy, Wild, and Free offers retirement wisdom that you won’t get from your financial advisor.

When you let go, you live intuitively. Everything flows, because you are no longer attached to things being a certain way, to being a certain person or always being right. What a relief. The irony is that when you feel stuck in any area of your life - career, relationships, purpose, health or money - letting go can seem very hard. You cling on for dear life just at the moment you need to take the leap. In The Power of Letting Go, John Purkiss explains why we should let go and how we can do it, using proven techniques to make things happen.

A rising number of people today are troubled by a phenomenon for which they don't know there's a name. This condition is called emotional inflammation - a state not unlike post-traumatic stress, but one that stems from simply living in today's tumultuous world. If you've suffered from sleep problems, hyperreactivity, persistent grief, or inescapable worry about the future - especially triggered by the nonstop news cycle - then you're probably dealing with emotional inflammation. The good news is: there's something you can do about it. 

We can always create a life that is entwined with the natural world. A homestead is not a log cabin or a hermitage out in the woods—it is a way of being, a life lived with the intention of returning to our roots and tapping into the essential elements of fire, water, air, and earth. And a homesteading witch isn't just a person who lives atop a beautiful mountain, but anyone who understands that by harnessing and honoring these elements you can create whatever it is that you need. The Witchy Homestead is your guide to finding, creating, and living this essential magic.

Dealing with boundaries, finances, and changing values are all part of parenting your grown child. In Doing Life with Your Adult Children, Jim Burns offers practical advice and hopeful encouragement for one of the richest and most challenging seasons of parenting.

In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.