It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.

1955. In the sleepy seaside town of La Jolla, CA, rookie cop Jake Stirling saves the life of infamous crime writer Raymond Chandler, earning the respect of his hard-nosed captain, Wade Lennox, who served with Jake’s father, a police detective whose suicide two years earlier shocked the town and shattered Jake's family.

In From Wall Street to the White House and Back, the Mooch sets down twenty-six of these lessons. Along the way, he tells wild tales from his time working in finance, politics, and a few strange places in between. Listeners will spend time in the Oval Office with President Donald Trump, visit the Bahamas with the disgraced crypto king Sam Bankman-Fried, and encounter pearls of wisdom from a few other unlikely sources in the world of business, national politics, and publishing.

After years of consulting for Fortune 1000 companies, Brady Brim-DeForest understands the drawbacks of working in giant, siloed environments. His book, Smaller is Better, shows you how to use the small, empowered teams model to radically recharge your workplace, make better products, and deliver a phenomenal customer experience. All with better employee engagement and retention!

Princess Addilyn Elspeth travels from Eldwal, the magically hidden home of the Vermilion elves, to begin her life as a diplomat to the human capital of Castleshire. During her journey, she stumbles upon a mystical creature foretelling ill tidings. A terrifying force of evil. Daemus’ recurring nightmare vision threatens to catapult him into a terrifying struggle that will leave the fate of the Keepers - and the realm - hanging in the balance. Daemus and Princess Addilyn must set out to face the menace that threatens their very existence.

Eighty percent of all businesses fail in their first five years! When you are facing down those kind of odds, you'd better know exactly what you are doing before you take the plunge. Success lies in the system! Gerber knows that for a business to be prosperous it must function like a powerful machine. The type of business is irrelevant - a precise system of dynamic interplay between the connected parts should be in place.

Belonging Matters is meant to support the adoption community, while creating a conversation with those not directly touched by adoption.

The blank page is daunting. With all the ideas floating around, most people don't know where to begin. Which chapter should be first? Am I an impostor? How can I figure it all out? This is your road map.

Dan Henry is a Wall Street Journal best-selling author of Digital Millionaire Secrets, professional speaker, founder of multiple million-dollar companies including GetClients.com, the CRO and Co-Founder of CloseDeals.com, and one of the most influential entrepreneurs in the world.

How you use your free time will make or break your success. The secret? It’s not about working harder or finding more time to do work. It’s about designing the freedom to engage in the high-value work that brings you energy and fulfillment. This is at the heart of the message that has made Dan Martell the world’s most popular SaaS (Software-as-a-Service) coach. Now, in his first book, Buy Back Your Time, he teaches entrepreneurs at every level how to scale their business, fast, while avoiding burnout.