
Contact, Care, Communicate
How Interpersonal Skills Are the Foundation of Genuine Customer Service
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Narrated by:
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Stephanie Dollschnieder
About this listen
Discover the secrets of effective customer interaction and watch your business grow. Contact, Care, Communicate contains insights gleaned from over two decades of successful training, research, and consultation in the field of customer service.
©2009 Stephanie Dollschnieder (P)2017 Stephanie Dollschnieder
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.