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Publisher's Summary

Communication has become one of the most puzzling paradoxes of our time. We live in a world that is hyper-connected; more plugged in, tuned in, and turned on than ever before. Yet, social science confirms that more and more people feel isolated and disconnected from their communities and families. They feel overworked, underpaid, misunderstood, and alone.

Despite the capability to be "in touch" 24/7, many people are disengaged and disillusioned. Business leaders know the struggle to engage and empower a workforce that clocks in, then checks out. Parents know the challenges to connect with teenagers who text better than they talk! And how do you answer the most challenging question every partner dreads: "If you loved me you would know what's wrong?" 

These are all painful experiences that this book delivers proactive solutions to connect (and protect) these important relationships through better communication. This is vital if you are a business leader, parent, or in a loving relationship. This book is a "map for leaders" who want to harness the power of communication to influence their projects, their ideas, their teams, and clients; and for parents that seek better relationships with their kids and or loved ones.

©2020 John Wiley & Sons Australia, Ltd. (P)2020 Gildan Media

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