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Common Sense Customer Service

Improve Your Job Skills & Provide a Great Customer Experience

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Common Sense Customer Service

By: Victoria Wells
Narrated by: Christy Lynn
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$8.99/month after 3 months. Cancel anytime. Offer ends on 29 July 2026 at 11:59 AEST.

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A must-have to add to your customer service training program. Great for large or small companies.

Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy listen. Every manager should not only give a copy of this audiobook to each of their customer service reps, they should have a copy for themselves, too. The extra chapter that is targeted specifically at managers includes some valuable insights. General enough for any industry but in-depth enough to be truly useful. A no-nonsense, common sense customer service for any industry. An easy to follow listen that every customer service person should have.

©2013 Victoria Wells (P)2013 Victoria Wells
Career Success Customer Service Employment Management & Leadership Marketing & Sales Mentoring & Coaching Marketing Career Business
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.