It’s nearly Christmas, and it’s snowing, hard. Six people have an unexpected stay in the tiny hamlet of Figgy Hollow. Stuck inside a beautiful old inn, how long will it take before the joy of Christmas seeps into their souls and offers them all a new beginning?

Danniella is running from her past, so when she arrives at the beautiful seaside resort of Whitsborough Bay, the last thing on her mind is making friends. Alison is fun, caring and doesn't take herself too seriously. But beneath the front, she is a lost soul. Karen's romance has taken a back seat to her fitness business. But she doesn’t want to give up on love quite yet. When the women meet at their local bootcamp, a deep friendship blossoms. And soon they realise that the secret to happiness is where they least expected to find it....

Emma has four younger sisters, all of whom are married or getting married, and an Italian mother who can’t understand what is ‘wrong’ with her eldest daughter, who seems to be stranded on the shelf. Despairing of her own ability to find a suitable husband, Emma agrees to be part of a compatibility project to get married at first sight. 

Flowers have always made Fearne smile. She treasures the memories of her beloved grandmother's floristry and helping her to arrange beautiful blooms that brought such joy to their recipients. But ever since a family tragedy a year ago, Fearne has been searching for her own contentment. When a chance discovery inspires her to start a happiness list, it seems that Fearne might just have found her answer.

Callie Derbyshire has it all: her dream job as a carer at Bay View, finally she has found the love of her life. Everything is perfect. Well, almost. Ex-partners are insistent on stirring up trouble, and Callie’s favourite resident, Ruby, hasn’t been her usual self. But after discovering the truth about Ruby’s lost love, Callie is determined to give Ruby’s romantic story the happy ending it deserves. After all, it’s never too late to let love in again. Or is it? 

After losing her job in New York, Amber Green isn’t looking forward to visiting her godmother in the sleepy village of Cranbridge. With its empty lanes and rundown shops, it’s hardly a place to mend her lonely heart. But when Amber discovers that Cranbridge Stores, owned by her godmother, Cathy, and son, Josh, is under threat of financial ruin, she realises that her skills as a window dresser might just be able to help save the struggling shop.

As Samantha Wishaw watches the love of her life marry another woman, she’s ready to give up hope of finding her happy ever after. But when a chance encounter leads Sam to find friendship in Thomas - a lonely, grumpy elderly widower living at derelict Hedgehog Hollow - her life is about to change forever. Glad to have a distraction from family feuds and match-making, Sam vows to fulfill Thomas and his wife Gwendoline's dreams of restoring Hedgehog Hollow to its former glory, and to open a hedgehog rescue centre.

Scandal hit party girl Lucy Conway needs to leave London fast, so she packs her bags and escapes to the sleepy village of Cranbridge to take care of her beloved Uncle Frank. But the country village isn’t quite as idyllic as she remembers. To make matters worse, her uncle’s pride and joy, The Cranbridge Times, is close to going out of business. Editor-at-large Tom Addison is having a crisis of confidence and needs help if the newspaper is going to survive. With time on her hands, can Lucy work some magic and together save the family newspaper? 

Meg is definitely not in the Christmas mood. She’s never gone in for tinsel, baubles and mistletoe, and right now she’s still getting over an illness. Yet when she’s invited to spend the run-up to Christmas in the snowy countryside rather than dreary London, she can’t refuse. Arriving at a warm and cosy family home in a small hilltop village, Meg soon begins to wonder what a proper Christmas might be like. But just as she’s beginning to settle in, she spots a familiar face. Lex. 

Amy Piper is a loser. She’s lost her confidence, her mojo and her way. But one thing she has never lost is her total love for her 13-year-old son, Joey, and for his sake she knows it’s time for a change. But first she has to be brave enough to leave the house. What she needs are friends and an adventure. And when she joins a running group of women who call themselves The Larks, she finds both. Not to mention their inspiring (and rather handsome) coach, Nathan.

Laurie Morgan runs a café in the small seaside community of Mermaids Point, named after the beauties rumoured to live in the waters off the top of the point. When a hazy image is posted online of what appears to be a mermaid, the café and the village are soon full to bursting with curious sightseers. The most eye-catching of the new arrivals is Jake Smith, who has rented a cottage for the summer while he works on his new book. Or so he says. In fact, he is a journalist, burned out and disillusioned with life, whose editor has sent him on a crack-pot hunt for mermaids.... 

Christmas is fast approaching at the new Hope Farm and Bev has convinced a reluctant Molly to organise an open day to raise some much needed funds ahead of the New Year. Their nativity tableau has everything they need: anti-social sheep, alpacas munching the Baby Jesus doll and a hairdresser dressed up as Santa Claus. But on Hope Farm it's going to take more than mulled wine and Christmas lights to get everyone in the festive spirit.

For Sarah Peterson, it’s time for change. Coming out of a dead end relationship and having had enough of city life, she just needs to escape and have a fresh start – a new job, a new home and a new lifestyle. So when her Auntie Kay unexpectedly offers her the opportunity to take over her flower shop, Seaside Blooms, the timing could not be more perfect. She could escape to the beautiful seaside town of Whitsborough Bay, start a new chapter in her life – and learn how to run a business!

Everyone is getting into the festive spirit on Castle Street - snow is falling, fairy lights are glistening and Christmas shopping is underway. But for Tara Porter, owner of thriving cafe The Chocolate Pot, this is the most difficult time of the year. From the outside, Tara is a successful businesswoman and pillar of the community. Behind closed doors, she is lonely. With a lifetime of secrets weighing on her shoulders, she has retreated from all friends, family and romance, and shut her real self away from the world.

Married to her childhood sweetheart for over 12 years, Elise feels like starting a family is the next natural step. However her husband, Gary, has other ideas. Suddenly single, Elise is completely heartbroken and struggling to start over on her own. But when she's enlisted to be bridesmaid to her best friend, Sarah, she has to put on a brave face, put her own feelings aside and find a way to get over Gary. Fast. So when she meets handsome, recently divorced Daniel, she thinks he could be just what she needs. But why can’t she shake the feeling that he must be too good to be true?