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Breaking Bad News

Essential Tools for Crisis Communication

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Breaking Bad News

By: Jeff Hahn
Narrated by: Jeff Hahn
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About this listen

With the first edition of Breaking Bad News, Jeff Hahn created an essential guide for surviving the first crucial hours of a reputation crisis. He synthesized thirty years of crisis communication experience into one model, helping brands navigate uncharted territory with tools proven to work whenever unexpected situations, malicious events, or head-scratching screw-ups threaten a reputation. Now, in this second edition of Breaking Bad News, Jeff has added a dozen new case studies from a variety of industries that include the energy and electric sector, food and beverage space, and the airlines. The models Jeff presents are adaptable. His examples, immediately applicable.

When the spaghetti hits the fan, Breaking Bad News is the ultimate rapid response resource for crisis communication leaders.

©2020, 2026 Jeff Hahn (P)2026 Jeff Hahn Business Communication Business Development & Entrepreneurship Career Success Consulting Marketing & Sales Public Relations
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