Revised 5 May 2017.
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The Audible Service
Conditions of Use
THE AUDIBLE SERVICE
Audible Limited, a British company, and its affiliates (“Audible”)
are pleased to offer a service that permits users to discover,
purchase, receive and play digital spoken word audio entertainment
(“Audible Content”) through Audible’s
websites, including Audible.com.au, and its applications for mobile
devices (collectively, the “Audible Service”).
If you use the Audible Service, you accept these conditions of use
(“Conditions of Use”). Please read them
carefully. In addition to the Conditions of Use, you will also be
subject to (1) the Audible Purchase Terms & Conditions, which govern any purchase you make through the Audible Service, (2) the Audible Plan Terms,
which govern your enrollment in any Audible membership plan, and
(3) any other policies, guidelines, terms and agreements posted on,
or otherwise made available to you through, the Audible Service
(collectively, the “Terms”). If these Conditions
of Use contradict any such Terms, the Terms will control.
Please review our Privacy Notice, which
also governs your visit to Audible.com.au, to understand our practices.
When you use the Audible Service, or send e-mails to us, you
are communicating with us electronically. You consent to receive
communications from us electronically. We will communicate with you
by e-mail or by posting notices on or through the Audible Service.
You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any
legal requirement that such communications be in writing. This
condition does not affect your statutory rights.
All content included in or made available through the Audible
Service, such as text, graphics, logos, button icons, images, audio
clips, digital downloads, data compilations and Audible Content, is
the property of Audible or its content suppliers and protected by
Australian and international copyright laws. The compilation of
all content accessible through the Audible Service is the exclusive
property of Audible and protected by Australian and
international copyright and database right laws.
Audible, audible.com.au, audible.com, audible.co.uk AudibleListener,
Audible Studios and other graphics, logos, page headers, button icons, scripts, and service names
included in or made available through the Audible Service are
trademarks or registered trademarks of Audible in Australia, the European
Union and other jurisdictions. Audible's trademarks and trade dress
may not be used in connection with any product or service in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Audible. You may not use any Audible logo or other proprietary graphic or trademark as part of a hyperlink or otherwise without express written permission from Audible. All other trademarks not owned by Audible that appear in the Audible Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Audible.
One or more patents owned by Audible apply to audible.com.au and to the
features and services accessible via the Audible Service. Portions of this
Site operate under license of one or more patents. Click here to see a non-exhaustive list of
applicable Audible patents and applicable licensed patents.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and
your payment of any applicable fees, Audible or its content
providers grant you a limited, non-exclusive, non-transferable,
non-sublicensable license to access and make personal and
non-commercial use of the Audible Service. Additional license terms
may be found in the Terms. This license does not include any resale
or commercial use of the Audible Service or its contents; any
collection and use of product listings, descriptions, or
prices; any derivative use of the Audible Service or its contents;
any downloading or copying of account information for the benefit
of another merchant; or any use of data mining, robots, or similar
data gathering and extraction tools.
All rights not expressly granted to you in these Conditions
of Use or any applicable Terms are reserved and retained by Audible
or its licensors, suppliers, publishers, rightsholders, or other
content providers. Neither the Audible Service nor any part of it
may be reproduced, duplicated, copied, sold, resold, visited, or
otherwise exploited for any commercial purpose without express
written consent of Audible. You may not frame or utilize framing
techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of
Audible without express written consent. You may not use any meta
tags or any other "hidden text" utilizing Audible's name or
trademarks without the express written consent of Audible. You are
granted a limited, revocable, and nonexclusive right to create a
hyperlink to the home page of audible.com.au so long as the link
does not portray Audible, or its products or services in a false,
misleading, derogatory, or otherwise offensive matter. You may not
use any Audible logo or other proprietary graphic or trademark as
part of the link without express written permission.
You may not misuse the Audible Service. You may use the
Audible Service only as permitted by law. The licenses granted by
Audible terminate if you do not comply with these Conditions of Use
or any applicable Terms.
Since Audible is part of the Amazon.com family of companies, you may log in to Audible using your Amazon credentials (email address and password) and the account information from your Amazon account will be used to establish your account at Audible("AudibleAccount"). If you do not have an Amazon account, you may create one when you register for the Audible service. If you register a Kindle tablet device and do not already have an Audible Account, you will
automatically be assigned an Audible Account using your Amazon
credentials. If you use the Audible Service, you are responsible
for maintaining the confidentiality of your Audible Account(s) and
for restricting access to your computer(s) or device(s), and you
agree to accept responsibility for all activities that occur under
any of your Audible Accounts. Audible does sell products for
children, but it sells them to adults, who can purchase with a
credit card or other permitted payment method. If you are under 18,
you may use the Audible Service only with the involvement of a
parent or guardian. Audible reserves the right to refuse service,
terminate accounts, remove or edit content, or cancel orders in its
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
We may permit visitors to post reviews, comments, photos, and
other content; send messages and other communications; and submit
suggestions, ideas, comments, questions, or other information. You
agree that any content you contribute and any communications you
send using means we provide will not be illegal, obscene,
threatening, defamatory, invasive of privacy, infringing of
intellectual property rights, or otherwise injurious to third
parties or objectionable and will not consist of or contain
software viruses, political campaigning, commercial solicitation,
chain letters, mass mailings, or any form of "spam." You may not
use a false e-mail address, impersonate any person or entity, or
otherwise mislead as to the origin of a message or other content.
We reserve the right (but not the obligation) to remove or edit
such content, but we do not regularly review posted content.
If you do post content or submit any material to us, and
unless we indicate otherwise, you grant us a nonexclusive,
royalty-free, perpetual, irrevocable, and fully sublicensable right
to use, reproduce, modify, adapt, publish, translate, create
derivative works from, distribute, and display such content
throughout the world in any media. You grant Audible and its
sublicensees the right to use the name that you submit in
connection with such content, if they choose. You represent and
warrant that you own or otherwise control all of the rights to the
content that you post; that the content is accurate; that use of
the content you supply does not violate this policy and will not
cause injury to any person or entity; and that you will indemnify
Audible for all claims resulting from content you supply. We
reserve the right (but not the obligation) to monitor and edit or
remove any activity or content. Audible takes no responsibility and
assumes no liability for any content posted by you or any third
Audible respects the intellectual property of others. If you
believe that your work has been copied in a way that constitutes
copyright infringement, please follow our Notice
and Procedure for Making Claims of Copyright Infringement.
Audible attempts to be as accurate as possible. However,
Audible does not warrant that product descriptions or content
available through the Audible Service is accurate, complete,
reliable, current, or error-free.
AUDIBLE SOFTWARE TERMS
In addition to these Conditions of Use, Software Terms apply to any software (including any updates or upgrades to the software and any related documentation)
that we make available to you from time to time for your use in
connection with the Audible Service (the "Audible Software").
We may offer content from parties other than Audible and may
permit parties other than Audible to provide services or sell
products through the Audible Service. We may also provide links
through the Audible Service to the websites of affiliated companies
and certain other businesses. We are a distributor, not a
publisher, of any materials we offer from third parties and are not
responsible for examining or evaluating, and we do not warrant the
offerings of, any of these businesses or individuals, the content
we obtain from them or the content of their websites. Audible does
not assume any responsibility or liability for the actions,
products, and content of any third parties. You should carefully
review their privacy statements and other conditions of use.
REMOVAL OF AUDIBLE CONTENT OR OTHER MATERIALS
We reserve the right to remove or disable access to any
Audible Content or any other materials posted to or otherwise
displayed through the Audible Service, including any Audible
Content that violates or otherwise allegedly infringes on the
copyright or other intellectual property, proprietary, or other
rights of any person, company or other entity. We will not be
liable for the removal of or disabling of access to any Audible
Content or materials.
Your right to use the Audible Service will automatically
terminate if you violate these Conditions of Use or any other
Terms. In case of such termination, we may terminate your access to
the Audible Service without notice and you will not receive a full
or partial refund of any fees already paid. Our failure to insist
upon or enforce your strict compliance with the Conditions of Use
or any other Terms will not constitute a waiver of any of our
TERMINATION OF AUDIBLE SERVICE
Our business may change over time and we reserve the right to
modify the Audible Service. We also reserve the right to suspend or
discontinue the Audible Service or your use of the Audible Service,
in whole or in part, at any time with or without notice and without
liability to you. In the event that we exercise such right, you may
be entitled to a full or partial refund, in our sole discretion, if
you are a member of an Audible Plan (as defined in the Audible Plan
Terms) or with respect to any purchase you've made.
We will not be responsible for any business loss
(including loss of profits, revenue, contracts, anticipated
savings, data, goodwill or wasted expenditure) or any other
indirect or consequential loss that is not reasonably foreseeable
to both you and us when you commenced using the Audible Service or
when a contract for the sale of goods by us to you was formed.
APPLICABLE LAW AND DISPUTES
By using the Audible Service, you agree that these conditions
are governed by and construed in accordance with the laws of
England and Wales, and the application of the United Nations
Convention on Contracts for the International Sale of Goods is
expressly excluded. You agree, as we do, to submit to the
non-exclusive jurisdiction of the English courts.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our Terms. We reserve the right to make changes
to the Audible Service, these Conditions of Use and any Terms at
any time. Your continued use of the Audible Service following any
changes will indicate your acceptance of such changes. If you do
not agree to a change, you must immediately stop using the Audible
Service. If any Terms or these Conditions of Use are deemed
invalid, void, or for any reason unenforceable, that condition or
term shall be deemed severable and shall not affect the validity
and enforceability of any remaining condition or term.
Because Audible lists thousands of products for sale on the
Audible Service and hosts many thousands of comments, it is not
possible for us to be aware of the contents of each product listed
for sale, or each comment or review that is displayed. Accordingly,
Audible operates on a "notice and takedown" basis. If you believe
that any content on, or advertised for sale on, the Audible Service
contains a defamatory statement, please notify us immediately by
following our Notice and Procedure for Notifying of Defamatory
Content. Once this procedure has been followed, Audible will take
all reasonable endeavours to remove the defamatory content
within a reasonable time.
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Audible Purchase Terms
Any user may purchase Audible Content on an "A La Carte"
basis. Audible members also may purchase content using "membership
credits" in accordance with the terms set forth in the Audible Plan
Terms. By making a purchase through the Audible Service, whether on an A La Carte or membership credit basis, you agree to be bound by these Audible Purchase Terms and Conditions.
Purchases of Audible Content
- Audible Content License. When you purchase Audible
Content, Audible grants you a limited, revocable, non-exclusive,
non-transferable license to download or stream such Audible
Content to your computer and/or other device(s) solely for your
personal, non-commercial use. You agree to not otherwise copy,
reproduce, distribute or use the Audible Content other than as
expressly set forth herein. You will not sell, transfer, lease,
modify, distribute or publicly perform the Audible Content in any
manner and you will not exploit it commercially. You agree to not
modify, reverse engineer, decompile or disassemble the Audible
Content, or otherwise tamper with the Audible Content or create
any derivative works therefrom.
- Pricing. With respect to all A La Carte purchases,
except where noted otherwise, any list price displayed represents
the full retail price listed on the Audible Content itself, as
determined by Audible, or as suggested by the manufacturer or
supplier, or estimated in accordance with standard industry
practice; or the estimated retail value for a comparably featured
item offered elsewhere. Prices are subject to change at any time
in Audible's sole discretion. Audible cannot confirm the price of
an item until you order. Despite our best efforts, a small number
of the items in our catalog may be mispriced. If an item's correct
price is higher than our stated price, we may at our discretion
cancel your order.
- Delivery of Audible Content. All Audible Content
you purchased will be delivered to your Audible Account.
- Risk of Loss. Once we have made Audible Content
available to you, you will bear the risk of loss for completing
any download of Audible Content after purchase and for any loss of
Audible Content you have downloaded, including any loss due to a
file corruption or a device or hard drive crash. Purchased Audible
Content will generally continue to be available in your Audible
Account but may become unavailable due to possible content
provider licensing restrictions or other reasons, and Audible will
not be liable to you if Audible Content becomes unavailable for
further download. You will not receive a full or partial refund of
any fees already paid in such situations. Accordingly, we
encourage you to download Audible Content promptly after purchase
and to make a back-up copy. If you are unable to complete a
download after having reviewed our online help resources, please
contact Audible customer service.
- Payments. You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to use the Audible service. The default payment instrument in your Amazon account will be the default payment instrument for purchases from
Audible. If you want to designate a different payment instrument for Audible purchases, you must change your authorized payment instrument information online in the "My Account" section of the Audible Service. You authorise us (without notice to you) to collect the then-applicable membership fee and any taxes, using any credit or debit card or other payment method we have on record for you.
- Subscriptions. Any user may purchase subscriptions
to recurring content such as newspapers and magazines on a monthly
basis or other recurring basis depending on the recurrence of the
content ("Subscriptions"). If you purchase a Subscription,
you will be charged the full price of the Subscription at the
beginning of the Subscription term. Subscriptions may be purchased
on an A La Carte basis or with membership credits. With respect to
any Subscriptions purchased on an A La Carte basis, if you cancel
your Subscription before the initial term has expired, you may be
entitled to a refund depending upon whether there is a shorter
Subscription available for the relevant Audible Content. You will
be obligated to pay based upon the Subscription term length
closest to the number of months your Subscription was active. For
example, if you signed up for a 12 month Subscription and wish to
cancel after 5 months, then: (A) if a 6 month Subscription term is
available, you would be charged for a 6 month Subscription and
refunded the difference between the 12 month and 6 month
Subscriptions, or (B) if only a 12 month term is available, you
would be charged for the 12 month Subscription.
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Audible Terms and
Conditions for Gift and Promotional Codes and Vouchers
Gift Audiobooks, Gift Certificates, Gift Memberships,
Promotional Claim Codes and Vouchers (collectively “Gift Items”) are subject to the following Terms and Conditions. By purchasing or redeeming any Gift Item you agree to be bound by these Terms and Conditions in addition to the Audible Conditions of Use.
Audible Gift Audiobooks. Note: Gift Audiobooks are not currently available for purchase. The terms below apply to previously purchased Gift Audiobooks.
Audible Gift Certificates
- Term and Uses. Audiobooks purchased as gifts ("Gift
Audiobooks") will be presented to the recipient in the form of a
claim code redeemable for the Gift Audiobook. Gift Audiobooks must
be redeemed at www.audible.com.au or its mobile store ("audible.com.au" or the "Site") and may be used only for the applicable
audiobook given. Claim codes for Gift Audiobooks do not expire and
are not subject to any dormancy fee or other fees for non-use. If
the recipient already has the Gift Audiobook in his or her My
Library or the Gift Audiobook is not available in the recipient's
country, at the time the recipient redeems the claim code for a
Gift Audiobook, the recipient will receive a credit good towards
the purchase of a different audiobook of equivalent value on
audible.com.au. If the Gift Audiobook has a value of more than one
credit, the recipient will receive the number of credits equal to
the Gift Audiobook's value. Credits given to the recipient in
exchange for the claim code for a Gift Audiobook do not expire and
are subject to the Audible Purchase Terms and Conditions.
Recipients must have or open an Audible Account to redeem a claim
code for a Gift Audiobook. Audible may, in its discretion, advise
the purchaser when the claim code for a Gift Audiobook has been
redeemed by the recipient in the purchaser's "Account Details"
section of the Site.
- Redemption codes for Gift
Audiobooks may not be redeemed at audible.co.uk, audible.com, audible.de,
audible.fr or any other website operated by Audible, Inc., its
affiliates, or any other person or entity.
- Redemption codes for Gift
Audiobooks cannot be exchanged for other Gift Audiobooks, Gift
Cards or Gift Memberships.
- Redemption codes for Gift
Audiobooks cannot be resold, transferred for value, redeemed for
cash or applied to any other Audible Account, except where
required by law.
Audible Gift Memberships
- Term and Uses. Gift certificates ("Gift
Certificates") will be presented to the recipient in the form of a
redemption code or in the form of a physical card containing a
redemption code. Gift Certificates have no expiration date and are
not subject to any dormancy fee or other fees for non-use. Gift
Certificates must be redeemed at audible.com.au and may be used
towards A La Carte purchases of audio content only. From time to
time, Audible may allow you to redeem Gift Certificates for other
products and services, in Audible's discretion. The full amount of
any purchase will be deducted from the Gift Certificate balance,
up to the total funds available on the Gift Certificate. If a
purchase made with a Gift Certificate exceeds the amount of the
Gift Certificate, the balance must be paid by another payment
method accepted on the Audible Service. Gift Certificate
recipients must have or open an Audible Account to redeem a Gift
Certificate. To view Gift Certificate balances, Gift Certificate
holders should visit the "Account Details" section of their
Audible Account on the Site. If a Gift Certificate purchaser has
an Audible Account, Audible may, in its discretion, advise the
purchaser when the Gift Certificate has been redeemed by the
recipient in the purchaser's "Account Details" section on the
- Gift certificates may not
be redeemed for the purchase of products at audible.com, audible.co.uk, audible.de, audible.fr or any other website operated by Audible,
Inc., its affiliates, or any other person or entity.
- Gift Certificates cannot
be used to purchase other Gift Certificates, Gift Audiobooks,
Gift Memberships, or Promotional Codes (each as defined below).
- Gift Certificates cannot
be reloaded, resold, transferred for value, redeemed for cash or
applied to any other Audible account, except where required by
law. Unused Gift Certificate credits in an Audible account may
not be transferred.
Audible Promotional Claim Codes
- Once a Gift Membership is redeemed, credits issued in connection with that Gift Membership expire six months after the applicable membership term. For example, if the Gift Membership is a three month membership, the Gift Membership will expire nine months from the date the recipient redeems the membership. If the recipient has an active membership plan, their membership will not be extended. Instead, upon redemption of the Gift Membership code, they will receive credits in an amount equal to the number of months of the applicable Gift Membership and these Credits will not be subject to rollover limits.
- Term and Uses. Promotional claim codes
("Promotional Codes") are for promotional use only and are void
where prohibited by law. Promotional Codes must be redeemed at
audible.com.au. Promotional Codes expire as indicated on the terms
transmitted with the Promotional Code. If redeemed for an
audiobook credit, the credit may expire after a certain period of
time, as indicated on the terms transmitted with the Promotional
Code. Promotional Codes may be subject to additional terms and
condition presented with the Promotional Code. Promotional Codes
recipients must have or open an Audible Account to redeem
- Promotional Codes may not
be redeemed at audible.co.uk, audible.com, audible.de, audible.fr or any other
website operated by Audible, Inc., its affiliates, or any other
person or entity.
- Promotional Codes cannot
be used to purchase other Promotional Codes, Gift Audiobooks,
Gift Certificates or Gift Memberships.
- Promotional Codes cannot
be resold, transferred for value, redeemed for cash or applied
to any other Audible Account, except where required by law.
Unused Promotional Codes in an Audible Account may not be
- Term and Uses. From time to time, Audible may, in
its sole discretion, give rewards in the form of vouchers to
existing Audible Account holders ("Vouchers"). Vouchers may only
be redeemed at audible.com.au and are redeemable for Audible
content only. Audible will deposit a Voucher directly into the
account holder's account and will send the recipient an email
stating that the Voucher is available. When the recipient makes a
purchase on the Site without using membership or other credits,
Vouchers will be the first payment method used towards the
purchase amount. The full amount of any purchase will be deducted
from the Voucher amount, up to the total funds available. If a
purchase made with a Voucher exceeds the amount of the Voucher,
the balance will be automatically charged to the credit card
Audible has on file for the account holder. Vouchers expire as
indicated on the terms transmitted in the notification e-mail. The
value of a Voucher will be determined by Audible in its sole
- Vouchers may not be
redeemed for the purchase of Audible content at audible.co.uk, audible.com,
audible.de, audible.fr or any other website operated by Audible,
Inc., its affiliates, or any other person or entity.
- Vouchers cannot be used
to purchase Gift Audiobooks, Gift Certificates, Gift
Memberships, or Promotional Codes.
- Vouchers cannot be
resold, transferred for value, redeemed for cash or applied to
any other account, except where required by law. Unused Voucher
balances in an Audible Account may not be transferred.
- Fraud;Abuse. Audible may suspend or close customer accounts, revoke or terminate Gift Items, or limit or suspend the ability of customers to purchase or redeem Gift Items in its sole discretion in order to avoid fraud or abuse.
- Resale. Resale of a Gift Item or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited.
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Audible Plan Terms
Audible offers a membership plan ("Audible Plan")
for using and paying for the Audible Service. Audible Plans are
subject to the terms below and those disclosed through the Audible
Service. Membership in an Audible Plan is nontransferable.
- Audible Membership Plan. The Audible Membership Plan
automatically renew on a monthly, until terminated by you or us in accordance
with these Audible Plan Terms. Audible will charge your authorized
payment instrument the applicable membership fee on your monthly renewal
- Number of Audiobooks. The Audible Plan members receive 1 membership credit per month that may be used to purchase Audible Content on the Audible Service ("Credits").
- Rollover Members are allowed to rollover up to 6 unused Credits ("Rollover Credits") to the next month of membership. If in any given month a member has more than the 6 permitted Rollover Credits, the additional unused credits will automatically expire.
- Committed Membership Plans. Certain members may
receive a gift for joining (such as a discount on the purchase of
a device) in exchange for their commitment to remain a member for
the period of time specified at the time of enrollment. Members
who sign up to a committed membership plan and receive the gift
benefit will not be able to cancel the plan prior to the
expiration of the initial term of the plan.
- Trial Offers. Audible may, in its sole discretion,
make available free or paid trial offers for a monthly
membership plan, the terms of which will be more fully explained
on the Audible Service (a "Trial Offer"). You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to initiate a Trial Offer. Upon expiration
of the trial, you will automatically be joined into the related
membership plan and Audible will charge your authorized payment
instrument the relevant monthly fee.
YOU MUST CANCEL YOUR MEMBERSHIP PRIOR TO THE END OF THE TRIAL
OFFER TO AVOID CHARGES TO YOUR PAYMENT METHOD. Trial Offers are
limited to one per customer and account.
Credits may only be used to purchase Audible Content. If you
purchase Audible Content in excess of the number of available
Credits under your Audible Plan, your authorized payment
instrument will be billed the price for the applicable Audible
Content. Credits include Membership Credits, Rollover Credits, and
Complimentary Credits, as described below. Credits are
nontransferable. Credits that do not rollover, expire in
accordance with their terms.
Credits. Membership credits are Credits that members receive on
a monthly basis.
- Rollover Credits
All members are permitted a certain number of Rollover Credits,
as described above.
Credits. Complimentary Credits are Credits that Audible gives
Audible Plan members and non-members through goodwill, member
anniversaries, no-risk listen opportunities, or in other
situations, in each case, as determined by Audible in its sole
discretion. Complimentary Credits are credited to a member's
Audible Account. Complimentary Credits expire in accordance with
their terms as indicated on the Site or as transmitted in any notification e-mail. You must have an Audible Account in order to receive Complimentary Credits.
- Audible Plan Prices. Prices of Audible Plans are
subject to change at any time. Prices of Committed Membership
Plans are not subject to change during the initial commitment
- Cancellation of Audible Plans. Except for members
belonging to Committed Membership Plans, you may cancel your
Audible Plan online or by contacting Audible customer care. Upon
cancellation of any membership, all available Credits, other than
Gift Credits or Complimentary Credits, will expire. Members will
not receive a full or partial refund of any monthly or annual fee
- Great Listen Guarantee. Audible’s Great Listen Guarantee is available to certain members in good standing. A member who is not fully satisfied with his or her listening experience may return such book for a full refund within 365 days of purchase. Free books are not eligible for this program. Books purchased with credits will be refunded with credits. Books purchased with money will be refunded with money. Books purchased using a combination of money and a coupon or promotional code will be refunded with money and a reactivation of the coupon or promotional code used. Audible reserves the right in its sole discretion to limit the number of refunds allowed by each member, including, but not limited to, in cases where Audible suspects abuse of the program. Audible may change these terms and conditions or may cancel the program with respect to any or all participants at any time. Void where prohibited.
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Notice And Procedure
For Making Claims Of Copyright Infringement
If you believe that your copyrighted materials have been copied in
a way that constitutes copyright infringement, please provide
Audible's designated agent the written information specified below.
Please note that this procedure is exclusively for notifying
Audible that your copyrighted material has been infringed.
- A description of the
copyrighted work that you claim has been infringed upon;
- A hyperlink or description of where the
material that you claim is infringing is located on the Audible
- Your address, telephone
number, and e-mail address;
- A statement by you that you
have a good-faith belief that the disputed use is not authorized
by the copyright owner, its agent, or the law;
- A statement of truth made
by you declaring that the above information in your notice is
accurate and true and that you are the copyright owner or
authorised to act on the copyright owner's behalf and that your
statement can be used in any court proceedings that may arise out
of or relating to the infringing material; and
- An electronic or physical
signature of the person authorized to act on behalf of the owner
of the copyright interest.
Audible's designated agent for notice of claims of copyright
infringement on the Audible Service can be reached as follows:
Audible, Inc. Legal Department
Washington Park, 16th Floor
Newark, NJ 07102 USA
NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY
FOR NOTIFYING AUDIBLE THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN
INFRINGED. ALL OTHER INQUIRIES, (E.G., REQUESTS FOR TECHNICAL
ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF EMAIL ABUSE, AND PIRACY
REPORTS), WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND
SHOULD BE DIRECTED TO OUR CUSTOMER CARE GROUP VIA EMAIL TO email@example.com
OR BY PHONE TO 1800 736-910 or +61 3 9034 3784 ("International").
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Notice And Procedure
For Notifying Audible Of Defamatory Content
If you believe that any content on, or advertised for sale
on, the Site contains a defamatory statement, please notify us
immediately by copying the Notice to Audible of Defamatory Content
below into your word processor program, completing it in accordance
with the instructions set out in the Notice and sending a printed
signed copy to: Defamation Notices, Audible, Inc., Legal
Department, 1 Washington Park, 16th Floor, Newark, NJ 07102, USA.
Please note that this procedure is exclusively for notifying
Audible of Defamatory content on or advertised for sale on the
audible.com.au Site. Please provide your address, telephone number,
and e-mail address when sending the notice to us.
Important Warning: giving false, misleading or inaccurate
information in the Notice to Audible of Defamatory Content may
result in civil and criminal liability.
Notice to Audible of Defamatory Content
I, [please set out your full name] of [please give your
postal address], [please state your occupation], say as follows:
- I refer to the website www.audible.com.au ("the website").
I make this statement in support of my giving Audible notice that,
via the website, it is causing or contributing to the publication
of a defamatory statement.
- The defamatory words (delete whichever paragraph is not
- appear in an audiobook being sold by Audible via the
website entitled [please state the audiobook name and its
author]. The defamatory words appear around the [please state
approximate location(s) where you consider there are defamatory
words] minute mark.
- appear on the website at [please cut and paste the
address of the relevant Web page from the website where the
defamatory words appear].
- The words that I consider to be defamatory are [please
repeat the exact words you are complaining about].
- These words are defamatory because [please state why you
consider the words are defamatory].
- The defamatory words are untrue because [please explain
why the words complained of are untrue and what you believe the
true position is].
- I understand that this statement may be used in any court
proceedings that may arise out of or relating to the defamatory
words which I have complained about.
Statement of Truth
I declare the facts stated above to be true.
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- Use of the Audible Software. You may use Audible
Software solely for the purposes of enabling you to use and enjoy
the Audible Service as provided by Audible, and as permitted by
the Conditions of Use, these Additional Software Terms and any
applicable Terms. You may not incorporate any portion of the
Audible Software into your own programs or compile any portion of
it in combination with your own programs, transfer it for use with
another service, or sell, rent, lease, lend, loan, distribute or
sub-license the Audible Software or otherwise assign any rights to
the Audible Software in whole or in part. You may not use the
Audible Software for any illegal purpose. We may cease providing
any Audible Software and we may terminate your right to use any
Audible Software at any time. Your rights to use the Audible
Software will automatically terminate without notice from us if
you fail to comply with any of these Additional Software Terms,
the Conditions of Use or any applicable Terms. Additional third
party terms contained within or distributed with certain Audible
Software that are specifically identified in related documentation
may apply to that Audible Software and will govern the use of such
software in the event of a conflict with the Conditions of Use or
these Additional Software Terms. All software used in the Audible
Service is the property of Audible or its software suppliers and
protected by Austrilian and international copyright and
authors' rights laws.
- Use of Third Party Services. When you use the
Audible Software, you may also be using the services of one or
more third parties, such as a wireless carrier or a mobile
platform provider. Your use of such third party services may be
- No Reverse Engineering. You may not, and you will
not encourage, assist or authorize any other person to modify,
reverse engineer, decompile or disassemble, or otherwise tamper
with, the Audible Software, whether in whole or in part, or create
any derivative works from or of the Audible Software.
- Updates. In order to keep the Audible Software
up-to-date, we may offer automatic or manual updates at any time
and without notice to you.
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