Showing results by publisher "Brilliance Audio" in Workplace & Organisational Behaviour
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- By: Peter Economy
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Unabridged
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This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Release date: 01-04-2021
- Language: English
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Non-member price: $28.99 or 1 Credit
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Employee Engagement
- HR Fundamentals
- By: Emma Bridger
- Narrated by: Karen Cass
- Length: 8 hrs and 50 mins
- Unabridged
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Aimed at HR practitioners and managers, Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Grounded in engagement theory and an understanding of psychology combined with practical tools, techniques and diagnostics, this book will help you assess and drive engagement in your organization. Case studies include British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA.
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Employee Engagement
- HR Fundamentals
- Narrated by: Karen Cass
- Length: 8 hrs and 50 mins
- Release date: 19-03-2019
- Language: English
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The Age of Agile
- How Smart Companies Are Transforming the Way Work Gets Done
- By: Stephen Denning
- Narrated by: Tom Parks
- Length: 10 hrs and 4 mins
- Unabridged
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An unstoppable business revolution is under way - and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything...all the time. They can deliver instant, intimate, frictionless value on a large scale.
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Not really about agile.
- By MARK WALMSLEY on 28-03-2018
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The Age of Agile
- How Smart Companies Are Transforming the Way Work Gets Done
- Narrated by: Tom Parks
- Length: 10 hrs and 4 mins
- Release date: 28-02-2018
- Language: English
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Non-member price: $33.99 or 1 Credit
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The Art of Innovation
- Lessons in Creativity from IDEO, America's Leading Design Firm
- By: Tom Kelley, Jonathan Littman - contributor, Tom Peters - foreword
- Narrated by: Nick Podehl
- Length: 8 hrs and 56 mins
- Unabridged
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IDEO, the widely admired, award-winning design and development firm that brought the world the Apple mouse, Polaroid's I-Zone instant camera, the Palm V, and hundreds of other cutting-edge products and services, reveals its secrets for fostering a culture and process of continuous innovation.
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The Art of Innovation
- Lessons in Creativity from IDEO, America's Leading Design Firm
- Narrated by: Nick Podehl
- Length: 8 hrs and 56 mins
- Release date: 01-02-2016
- Language: English
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Anatomy of Greed
- The Unshredded Truth from an Enron Insider
- By: Brian Cruver
- Narrated by: Mel Foster
- Length: 10 hrs and 47 mins
- Unabridged
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Brian Cruver first entered the Enron's office complex, in March 2001. He was an eager MBA ready to cash in as a new hire with one of America's most highly valued companies. But, from his first day - when his new boss warned him, "there was a mix-up in the hiring process," but that it was "no big deal...just think of it like you're adopted" - to his last, when he and his colleagues were given thirty minutes to leave the building, Cruver found himself enmeshed in a business cult that each day grew only more bizarre.
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Anatomy of Greed
- The Unshredded Truth from an Enron Insider
- Narrated by: Mel Foster
- Length: 10 hrs and 47 mins
- Release date: 17-10-2008
- Language: English
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Trust Factor
- The Science of Creating High-Performance Companies
- By: Paul J. Zak
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Unabridged
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For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.
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Strong affirmation and focus of contemporary management principles.
- By Anonymous User on 08-10-2023
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Trust Factor
- The Science of Creating High-Performance Companies
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Release date: 10-01-2017
- Language: English
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Non-member price: $28.99 or 1 Credit
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Talk Is (Not!) Cheap
- The Art of Conversation Leadership
- By: Jim McCann
- Narrated by: Mel Foster
- Length: 5 hrs and 29 mins
- Unabridged
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For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.
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Talk Is (Not!) Cheap
- The Art of Conversation Leadership
- Narrated by: Mel Foster
- Length: 5 hrs and 29 mins
- Release date: 21-01-2014
- Language: English
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Non-member price: $21.99 or 1 Credit
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-2019
- Language: English
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- By: Robert Bruce Shaw
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Unabridged
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Managers want great teams, but most build them around decades-old ideas and practices made popular by companies that have lost their edge. Extreme Teams looks at the new generation of teams driving growth in today's most innovative firms. They do this by doing things differently: hiring the right person instead of the best person; focusing on one priority while leaving room to explore new ideas; creating an environment where people are comfortable dealing with the uncomfortable.
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Non fiction audio
- By S Schelosky on 25-08-2017
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Release date: 06-02-2017
- Language: English
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Release date: 06-12-2015
- Language: English
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The Accountable Leader
- Developing Effective Leadership Through Managerial Accountability
- By: Brian Dive
- Narrated by: Simon Mattacks
- Length: 8 hrs and 42 mins
- Unabridged
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Organizational structures are ineffective when they do not delineate and define accountabilities. Brian Dive focuses upon the implications of clear accountability for leadership, with an in-depth analysis of “distributed leadership” - a concept neglected in the leadership literature to date. Dive explores the relationship between leadership, accountability, and organizational structure. He argues that the majority of leadership-related problems arise not from ineffective individuals but from organizational structures that lack accountable jobs.
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The Accountable Leader
- Developing Effective Leadership Through Managerial Accountability
- Narrated by: Simon Mattacks
- Length: 8 hrs and 42 mins
- Release date: 05-03-2019
- Language: English
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Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
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Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
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Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Release date: 09-03-2018
- Language: English
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Poke the Box
- By: Seth Godin
- Narrated by: Seth Godin
- Length: 2 hrs and 14 mins
- Unabridged
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We send our kids to school and obsess about their test scores, their behavior and theirability to fit in. We post a help wanted ad and look for experience, famous colleges and a history of avoiding failure. We invest in companies based on how they did last quarter, not on what they’re going to do tomorrow. So why are we surprised when it all falls apart? Our economy is not static, but we act as if it is. Your position in the world is defined by what you instigate, how you provoke, and what you learn from the events you cause. In a worldfilled with change, that’s what matters - your ability to create and learn from change.
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Poke the Box
- Narrated by: Seth Godin
- Length: 2 hrs and 14 mins
- Release date: 01-03-2011
- Language: English
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 07-04-2017
- Language: English
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Non-member price: $23.99 or 1 Credit
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We Are All Weird
- The Myth of Mass and the End of Compliance
- By: Seth Godin
- Narrated by: Seth Godin
- Length: 2 hrs and 15 mins
- Unabridged
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We Are All Weird is a celebration of choice, of treating different people differently and of embracing the notion that everyone deserves the dignity and respect that comes from being heard. The book calls for end of "mass" and for the beginning of offering people more choices, more interests, and giving them more authority to operate in ways that reflect their own unique values.
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We Are All Weird
- The Myth of Mass and the End of Compliance
- Narrated by: Seth Godin
- Length: 2 hrs and 15 mins
- Release date: 21-09-2011
- Language: English
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Leading Change
- How Successful Leaders Approach Change Management
- By: Paul Lawrence
- Narrated by: Alan Taylor
- Length: 8 hrs and 3 mins
- Unabridged
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Leading Change offers an alternative. It provides a framework for change that opens opportunities for people within the organization to play a significant role in the process. Supported by academic research, and grounded with a range of examples and cases, the book offers a valuable approach to successful change management.
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Leading Change
- How Successful Leaders Approach Change Management
- Narrated by: Alan Taylor
- Length: 8 hrs and 3 mins
- Release date: 02-04-2019
- Language: English
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Release date: 20-12-2017
- Language: English
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Getting to "Yes And"
- The Art of Business Improv
- By: Bob Kulhan, Chuck Crisafulli - contributor
- Narrated by: Bob Kulhan
- Length: 9 hrs and 53 mins
- Unabridged
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Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation. In Getting to "Yes And" veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.
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Getting to "Yes And"
- The Art of Business Improv
- Narrated by: Bob Kulhan
- Length: 9 hrs and 53 mins
- Release date: 11-01-2017
- Language: English
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Pause. Breathe. Choose.
- Become the CEO of Your Well-Being
- By: Naz Beheshti
- Narrated by: Lameece Issaq
- Length: 9 hrs and 19 mins
- Unabridged
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CEO, executive wellness coach, and thought leader Naz Beheshti distills the most valuable lessons she learned from her first boss and mentor, Steve Jobs, into a holistic method to live your best life. Presenting the highly effective framework that Beheshti has used with clients for over a decade, this book empowers you to fulfill your highest business, personal, and social potential.
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Pause. Breathe. Choose.
- Become the CEO of Your Well-Being
- Narrated by: Lameece Issaq
- Length: 9 hrs and 19 mins
- Release date: 02-02-2021
- Language: English
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- By: Renee Evenson
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Unabridged
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Release date: 12-12-2017
- Language: English
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