The Dental Practice Heroes Podcast cover art

The Dental Practice Heroes Podcast

By: Dr. Paul Etchison
  • Summary

  • A dental business podcast about sharing the best practices to obtain financial and personal freedom through profitable, predictable, and systematized practice ownership.

    © 2024 The Dental Practice Heroes Podcast
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Episodes
  • DBM: Hiring Specialists Versus Upskilling
    May 16 2024
    Ever considered the complex dance of decision-making that comes with expanding a dental practice? Justin and I tackle this very subject, peeling back the layers on whether hiring specialists is a smart move or if it’s more strategic to invest in the talents of general practitioners. Together, we examine the potential perks and pitfalls—from navigating the financial landscape to ensuring the move matches patient demand. It’s a compelling discussion that bridges the gap between cost and culture, where we weigh the advantages of in-house procedures against the necessity of external expertise.

    This episode isn’t just about the current state of affairs; it's a candid look into the future of dental education. Here, I open up about embracing the uncomfortable feeling of being a student again, confronting the rapid advances in technology that are reshaping our profession. We debate how learning curves, like integrating the Nexus IOS system and pursuing orthodontic courses, can revolutionize a practice. Join us for a journey that promises both professional growth and an honest reflection on the challenges we face in keeping our skills as sharp as our dental tools.

    Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

    DPH Coaching

    At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

    We provide:

    • One on One Coaching for Doctors, or Doctors and Teams
    • Group Coaching Programs for Teams
    • Minicourses on every practice management topic you need to know
    • Team Coaching for your Front Desk
    • Exactly what you need to level up, whatever level of practice you are at.

    Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

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    17 mins
  • Interview: Enhanced Patient Treatment Acceptance with Dr. Chris Bowman
    May 13 2024

    Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.

    Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.

    We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care.

    For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards.

    Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

    DPH Coaching

    • Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
    • Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
    • Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
    • Personal Development: Coaching on personal growth to enhance professional performance.

    Visit www.dentalpracticeheroes.com to Learn more

    Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

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    50 mins
  • DPH Coaches: Managing Difficult Patients that Test your Patience
    May 9 2024

    Ever found yourself at a loss for words when confronted by a particularly challenging patient? Well, you're far from alone. In our latest podcast episode, Dr. Henry Ernst, Dr. Stephen Markowitz, and I, Paul Etchison, get up close and personal with the nitty-gritty of managing difficult patients in a dental practice. We don't just commiserate; we strategize, sharing tales from the trenches alongside actionable advice that's been tried and tested. From defusing tension with a touch of Nordstrom's conflict resolution finesse to knowing when it's time to bid farewell to a patient for the greater good, we've got your back on transforming tricky situations into triumphs for your team and your practice.

    But it's not all serious business. We bring a dose of humor and heart to the conversation, acknowledging that empathy is key and sometimes, a genuine apology or a small gesture—like buying a patient a coffee—can make all the difference. And for those of us in the field who've braved the stormy seas of patient dismissal, we delve into the emotional and practical ramifications, with a commitment challenge that might just inspire you to take action. So, if you're eager for insights that will leave you equipped and empowered—or if you're just curious about whether I'll keep my word and follow through with the dismissal challenge—then this is an episode you won't want to miss.

    Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

    DPH Coaching

    • Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
    • Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
    • Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
    • Personal Development: Coaching on personal growth to enhance professional performance.

    Visit www.dentalpracticeheroes.com to Learn more

    Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

    Show More Show Less
    18 mins

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