• PODS in Practice: Driving Efficiency and Accountability
    May 30 2024

    Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Matt Ricketts, owner and founder of Better Life Maids. This episode, Matt will be discussing Better Life's POD system, and how it has empowered their technicians with leadership, management, and accountability. PODS are small teams-within-the team that meet weekly and are led by a field supervisor. The POD system was designed to improve communication and culture in a distributed workforce, as well as to increase efficiency by hosting meetings in the field, closer to service locations. Tune in every Wednesday at 5pm ET for new insights with Smart Business Moves!

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    59 mins
  • Top 5 Sales Mistakes and How to Avoid Them
    May 23 2024

    Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Dan Smith, owner and founder of Business Maid Better and Home Maid Better. Tune in as Dan shares valuable insights on the biggest sales errors and provides practical tips to prevent these pitfalls. With his extensive experience in the cleaning industry, Dan brings valuable strategies for enhancing sales performance and boosting business growth! Tune in every Wednesday at 5pm ET for another expert guest appearance!

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    1 hr
  • Streamlining Your Sales Cycle
    May 20 2024

    Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Chris Willatt, Founder of Alpine Maids. This episode will focus on efficiency in the Sales Cycle. Tune in as Chris shares his expert tips on streamlining sales strategies and maximizing conversions. Take away actionable insights and proven techniques to make your sales process more efficient and successful.

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    59 mins
  • Cleaning for Health: Expert Insights With Dr. Gavin Macgregor-Skinner
    May 9 2024

    Join Tom Stewart and Liz Trotter on this week's episode of the Smart Business Moves as they welcome Dr. Gavin Macgregor-Skinner, a renowned expert in public health and infectious diseases. Together, they will explore the vital topic of "Cleaning for Health," discussing the best practices for creating healthier environments through effective cleaning strategies.

    This episode will provide essential insights for enhancing safety and well-being in your spaces, aligning with the highest standards set by organizations like ISSA. Tune in to elevate your cleaning practices and ensure the health of your clients and staff.

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    1 hr and 2 mins
  • Mastering Managerial Training in Your Cleaning Business
    May 2 2024

    Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves, featuring Candice Rodriguez, Co-founder of NaturalCare Cleaning. This episode delves into the importance of managerial training, discussing how it can build leadership skills, enhance operational efficiency, and improve team dynamics. Tune in to empower your leadership team and boost your business's success!

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    59 mins
  • Leveraging AI Tools For Success
    Apr 25 2024

    Join Tom Stewart and Liz Trotter on this week's episode of Smart Business Moves with special guest Alvin Gehring, Partner Support Supervisor at MaidCentral Software. This episode will focus on practical AI tools that can enhance operations, increase efficiency, and improve customer engagement in your cleaning business. Tune in for insights that can revolutionize your business approach!

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    58 mins
  • How Investing In Your Company Can Make a BIG Difference!
    Apr 18 2024

    Join Tom Stewart and Liz Trotter as they explore practical strategies for growth, including upgrading technology and improving staff training. Tune in for actionable tips that can help enhance your business operations and customer satisfaction!

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    57 mins
  • The Value of Work Retreats
    Apr 11 2024

    Join Liz this week as she sits down with Martha Woodward, co-founder and CEO of Quality Driven Software, to discuss the benefits of work retreats. Martha, an advocate for positive workplace culture, sheds light on how stepping away can rejuvenate owners, leading to better decision-making and new ideas for leadership. This episode is a must-watch for owners looking to refresh their perspective, expand their horizon and drive their business forward.

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    1 hr and 1 min