Episodes

  • Innovative Culture and AI—Digital Transformation in the City of Kelowna

    Innovative Culture and AI—Digital Transformation in the City of Kelowna
    Apr 18 2024

    As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.

    Click here for more information about the City of Kelowna and their conversation.

    Click here for transcript of this episode.

    Olivia Neal [host] |  LinkedIn 

    Jazz Pabla [guest] |  LinkedIn

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes

    Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

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    28 mins
  • Accessibility Fundamentals—Collaborating for Impact

    Accessibility Fundamentals—Collaborating for Impact
    Mar 7 2024
    Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn  Rich Corbridge [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Join the Microsoft Ability Summit to learn more about how the newest tech can bridge the accessibility divide. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.
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    22 mins
  • A Connected and Citizen-Centered City—Lessons from Brussels

    A Connected and Citizen-Centered City—Lessons from Brussels
    Feb 29 2024
    Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn  Marie Odile Lognard [guest] | LinkedIn Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be) Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.
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    19 mins
  • Transforming Public Sector Services using Generative AI—Global Case Studies

    Transforming Public Sector Services using Generative AI—Global Case Studies
    Feb 8 2024
    Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism’ of public servants.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Robyn Scott [guest] | LinkedIn  Read the report: Transforming Public Sector Services using Generative AI  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Apolitical  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/ 
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    29 mins
  • Digital Transformation in Defense—A Conversation with General Bob Brown

    Digital Transformation in Defense—A Conversation with General Bob Brown
    Nov 20 2023

    In this episode, guest host AT Ball interviews General Bob Brown, President of Association of the United States Army (AUSA), exploring the evolving role of digital tech in defense. The conversation emphasizes the impact of technologies like AI, cloud solutions, and collaboration across sectors. General Brown highlights the need for talent development and education, emphasizing AUSA's role in navigating the shift to a more digitally-driven military landscape. The episode provides valuable perspectives on the intersection of technology, security, and collaboration in the defense sector, offering a glimpse into the future of digital transformation in the public sector.

    Click here for transcript of this episode.

    AT Ball [guest host] LinkedIn

    Olivia Neal [host] | LinkedIn  

    AUSA

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes 

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    25 mins
  • Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud

    Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud
    Nov 9 2023

    Jonathan Cassar, the Chief Technology Officer and Head of Information Security at the Malta Information Technology Agency (MITA), provides insights into global cybersecurity trends and their implications for the public sector. He discusses strategies to bolster cybersecurity in government and critical infrastructure, approaches to tackling the cybersecurity talent shortage, the integration of human expertise with technology to combat threats effectively, and best practices for automating security operations in government.

    Olivia Neal [host] | LinkedIn  

    Alvaro Vitta | LinkedIn

    Jonathan Cassar | LinkedIn

    MITA

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes 

    Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

     
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    23 mins
  • Modernizing National Approaches to Cybersecurity

    Modernizing National Approaches to Cybersecurity
    Oct 26 2023

    Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events. 

    Olivia Neal [host] | LinkedIn  

    Alvaro Vitta | LinkedIn

    Sami Khoury | LinkedIn

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes 

    Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 
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    21 mins
  • Cybersecurity in an AI-Driven Landscape

    Cybersecurity in an AI-Driven Landscape
    Oct 12 2023

    Cybersecurity stands at the forefront of global concerns in a dynamic realm where technology constantly evolves. Recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Microsoft CVP of Customer Security and Trust at Microsoft, delve into the cybersecurity insights gleaned from the 2023 Microsoft Digital Defense Report (MDDR) and the pressing need for collaboration between public sectors and private industries to navigate this evolving landscape effectively.

    Olivia Neal [host] | LinkedIn  

    Alvaro Vitta Alvaro Vitta | LinkedIn

    Tom Burt Tom Burt | LinkedIn

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes

    Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

     
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    42 mins