Welcome to a new episode of the Impact Room, brought to you by Douglas Jackson. In this episode, we have the privilege of hosting Dr. Elizabeth Blakelock, a leading figure in regulatory academics and a pivotal force behind the UK Regulators network's Vulnerability Academy. Dr. Blakelock, who also plays a significant role at Citizens Advice, brings a wealth of knowledge and experience to our discussion, offering invaluable insights into the evolving landscape of regulation and consumer protection.

In our conversation, Dr. Blakelock delves into the essence and importance of purposeful regulation, emphasizing the need for regulatory bodies to adopt a more strategic and proactive stance in addressing societal challenges. She introduces the innovative concept of a Chief Purpose Officer within the regulatory framework, arguing for its critical role in ensuring that regulation not only meets but exceeds societal expectations, particularly in the utilities sector.

This episode explores how the integration of diverse perspectives and the prioritization of consumer protection can lead to more effective and empathetic regulatory practices. Dr. Blakelock shares her thoughts on the significance of empathy, diversity, and innovation in shaping a regulatory environment that is responsive to the needs of vulnerable populations and committed to a fair transition to net-zero.

Join us on this insightful journey as we uncover the potential of purpose-driven regulation to transform the way utilities are regulated, ensuring that essential services are accessible and equitable for all. Don't miss this thought-provoking discussion on the Impact Room, where we tackle the issues that matter most in the utilities sector and beyond.

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