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The podcast emphasizes the vital role of high-performing executive teams in driving organizational success. Felicia Shakiba introduces Duncan O'Rourke, CEO of Accor, who shares insights on crafting effective leadership teams. Duncan highlights the importance of results-focused leadership and values alignment within the team. He prioritizes qualities like subject matter expertise and strategic thinking in team members. Duncan stresses open communication, diversity, and talent inclusion in decision-making.

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Duncan O'Rourke

After studying hotel management at César Ritz Colleges Switzerland and earning an MBA from Reims Management School, Duncan held several hospitality executive positions across Europe, the US, and the Middle East. From 2004, he served as General Manager at Kempinski Hotel Thessaloniki Nikopolis before overseeing the pre-opening of two London hotels.

He later became Regional Director & General Manager at Kempinski Ishtar Dead Sea in Jordan, overseeing ten regional pre-openings. In 2008, he became Chief Operating Officer of Kempinski Hotels, joining the Management Board.

Duncan joined Accor at the end of 2016, as the COO Europe for the luxury segment and was responsible for 140 hotels in the region until end of 2019. In September 2018, he additionally took over as the COO Central Europe, leading teams in Germany, Austria and Switzerland.

As CEO of the Premium, Midscale and Economy Division for Middle East, Africa, Turkey and Asia Pacific, Duncan oversees 1,000 operating properties, with 200+ in the pipeline, with brands including Swissôtel, Mövenpick, Pullman, Grand Mercure, Mercure, Novotel, Novotel Suites, Adagio, ibis, ibis budget and ibis styles.

In October 2020, Duncan joined the Group’s Executive Committee and manages the Premium, Midscale and Economy Division across 44 countries.

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The podcast episode emphasizes the crucial role of Chief People Officers (CPOs) in aligning HR agendas with business strategy. Key points stress the use of data analytics to advocate for business-oriented initiatives and build trust with leaders. Syreeta Brown, Group Chief People Officer at Virgin Money, highlights the importance of understanding the business landscape and prioritizing initiatives effectively.

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Syreeta Brown

Syreeta Brown is currently Group Chief People & Communications Officer at Virgin Money UK PLC reporting directly to the CEO and is a member of the Executive Leadership Team.  She was appointed to the role in November 2021.  Prior to joining Virgin Money Syreeta was a Managing Director at the US Global bank, Citi, and led the HR function for the Global Functions and Operations and Technology business in Europe, Middle East and Africa region.  In this role Syreeta was responsible for the People Strategy and HR practices regionally for 20,000 employees (Global Functions covers Risk, Finance, Legal, Compliance, HR, Internal Audit, Public Affairs, Government Affairs, Security Investigative Services, AML).

Prior to joining Citi Syreeta was a HR Director at British Telecom Group PLC having joined as a graduate.  She worked across various businesses in her 12 years there in a number of roles across the HR generalist and Centre of Excellence space (Performance Management, Resourcing and Talent Management).

Syreeta has been a Board Trustee for the Access All Areas Theatre (2016-2019) – a Theatre company for learning disabled artists based in Hackney, London and sits on the ‘Panel of Influential Women’ run by the Advanced Boardroom Excellence Group led by Helen Pitcher OBE, based in London which is focused on the development of senior executives. Syreeta has been recognised for 20 years of service to Human Resources by CIPD and was named Financial Services Leader of the year at 2018 Black British Business Awards.

She was also included in the UK Powerlist 2022 and named as an Involve Empower Role Model 2022. In 2023 Syreeta was included in the UK Powerlist top 10 most influential Black British people. Syreeta is an advisory Board member for the Black Talent charter initiative in the UK led by Harry Matovu KC, a Board Trustee of the ALETO foundation chaired by Sir Ken Olisa and Vice Chair of the Change the Race Ratio Campaign chaired by Sir Trevor Phillips. Syreeta actively advocates for and supports Parents who have children with Special Needs focusing on Autism.

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The podcast highlights challenges for women in engineering and offers solutions. Key takeaways include the low retention rate due to hostile environments and biases. Jenny Ibrahim, a Google manager, emphasizes addressing insecurities like impostor syndrome and advocating for team members. She stresses sponsorship over mentorship for career advancement and suggests fostering inclusive cultures and amplifying underrepresented voices. Overall, the episode provides actionable steps for managers to support diversity in technical roles, applicable to any minority group.

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Jennie Ibrahim

Jennie Ibrahim has been building software and leading teams for more than 20 years. She's been working at Google for more than 14 years, working as a software engineer manager and technical lead of a team of full-stack software engineers working in Java and Angular Dart.

Prior to Google, she worked in the defense industry, in companies such as BAE Systems and General Dynamics. She was the chair of the board of directors for Project Scientist, a non-profit organization helping girls get into STEM and is now on the oversight committee at Oakhouse. She holds a Masters in Computer Science from Northeastern University.

Jennie shares her knowledge of Java and Dart as a guest speaker at the Orange County Java User Group, Sabio Coding Bootcamp, and the SoCal Code Camp. She is regularly invited to speak at technology-related events to inspire future software engineers.

She has been a guest of the Experian DataTalk podcast and the keynote speaker at the Women Impact Tech Los Angeles #WITLA conference. She has been a panelist multiple times at WICS at UCI. She enjoys time with her husband and three kids ages 8, 10, and 12.

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The podcast underscores the crucial role of Chief Information Security Officers (CISOs) in protecting organizations from cyber threats. Gary Hayslip, a seasoned CISO, emphasizes the evolving nature of the role from technical to strategic leadership. He highlights the importance of integrating CISOs into the executive team and discusses the ethical concerns surrounding their reporting structure.

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Gary Haysllip

Gary Hayslip is an experienced Global CISO with repeated success delivering innovative security programs to safeguard enterprises at every touchpoint. An insightful thought leader with proven business acumen and commitment to organizational mission, values, and goals. Hayslip brings this wealth of information technology, security leadership, and risk management experience to his role as the CISO, for SoftBank Investment Advisers & SoftBank Group International. Hayslip’s previous executive roles include multiple CISO, CIO, Deputy Director of IT, and Chief Privacy Officer roles for the U.S. Navy (Active Duty), the U.S. Navy (Federal Government employee), the City of San Diego California, and Webroot Software.

Hayslip is a proven cybersecurity professional; he has established a reputation as a highly-skilled communicator, author, and keynote speaker. Hayslip co-authored the CISO Desk Reference Guide: A Practical Guide for CISOs – Volumes 1 & 2, The Executive Primer: An Executives Guide to Security Programs, and Developing your Cybersecurity Career Path. He also recently published The Essential Guide to Cybersecurity for SMBs. Hayslip serves as a director on several boards and is also a technology advisor for several others.

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Key takeaways from the podcast episode highlight the evolution of talent search in the era of remote work, expanding access to a global talent pool. James Ayers, the Global Talent Acquisition Leader at Archlynk. James stresses the importance of aligning mindsets within recruitment teams and leadership to navigate the complexities of hiring across diverse countries and cultures. Understanding local markets and tailoring job descriptions accordingly is crucial, as James Ayers emphasizes the impact of language and culture on candidate experience.

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James Ayers

I have been involved with Global Talent Acquisition for most of my career and been based in multiple countries such as Australia, Singapore, England, India, United States and Canada.

I am very enthusiastic about driving business results through hiring the best people in the market who are highly engaged, passionate, smart and bring with them a learning mindset all with a keen eye on diversity and inclusive nature.

I pride myself on creating highly engaged, passionate, and learning teams. Underlining this simply, I love the recruiting industry and while it’s a highly competitive environment, I strive to ensure we have fun and create a safe environment where people can be themselves - devoid of the politics and bureaucracy you may find at other companies all while doing the best work of their lives!

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Kyle Lagunas shed light on the complexities of performance management. By prioritizing data quality, stakeholder alignment, and leveraging AI, organizations can unlock the full potential of their performance management programs. His insights offer a roadmap for HR leaders navigating the ever-evolving landscape of talent management.

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Kyle Lagunas

Kyle Lagunas is the Head of Strategy & Principal Analyst at Aptitude Research. He’s spent over a decade studying innovation cycles in HR and talent technology—with leadership roles in both the solution provider and practitioner space—and brings that breadth of experience and insight to his work advising vendors and practitioners on the ever-evolving world of talent. He’s a transformational talent leader, top industry analyst, and no-nonsense strategist with a reputation for bringing a fresh perspective to the table.

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The podcast episode discusses the challenges entrepreneurs face, including high failure rates in the early years. John Wensveen, Chief Innovation Officer at Nova Southeastern University, shares his initiative to support entrepreneurs through a "theme park for entrepreneurs." He emphasizes the importance of addressing talent gaps and adapting academic curricula to industry needs. Wensveen also highlights efforts to assist military veterans in transitioning to entrepreneurship. Overall, the conversation underscores the program's impact on economic development and empowering entrepreneurs and veterans.

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John Wensveen

Dr. John Wensveen is Chief Innovation Officer at Nova Southeastern University and Executive Director of the Alan B. Levan | NSU Broward Center of Innovation responsible for overseeing a multimillion-dollar public-private partnership to support the growing entrepreneurial ecosystem in Broward County and South Florida. John is also the official advisor to the Mayor of Broward County on innovation, technology, and entrepreneurship and is an Official Member of the Forbes Technology Council.

John is a TEDx speaker and his higher education experience includes faculty and senior leadership positions at Miami Dade College, Purdue University, Dowling College, and Embry-Riddle Aeronautical University. John’s entrepreneurship and industry experience includes senior leadership positions at Mango Aviation Partners, Radixx International, Airline Visions, InterVISTAS, Marriott Vacation Club International, MAXjet Aiways, and Canada 3000 Airlines. John earned Masters and Ph.D. degrees in International Air Transport and Business from Cardiff University (United Kingdom) and a B.A. in Geography and Transportation Land Use Planning from the University of Victoria (Canada).

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Tim Hughes, a pioneer in social selling, emphasizes the importance of leveraging social media for sales teams. He stresses the need for a buyer-centric approach on platforms like LinkedIn, where engaging content and genuine interactions are key.

Hughes advises salespeople to invest time in building their online presence and network, offering practical strategies for creating compelling content and initiating meaningful conversations. By focusing on personal branding and providing valuable insights, sales professionals can effectively connect with potential clients and drive business growth.

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Tim Hughes

Tim Hughes is universally recognised as the world leading pioneer and innovator of Social Selling. He is currently ranked Number 1 by Onalytica as the most influential social selling person in the world. In 2021, Linkedin said he was one of the top 8 sales experts globally to follow and Brand 24 announced recently he was the 16th most influential person in marketing globally, based on measured social media influence.

He is also Co-Founder and CEO of DLA Ignite and co-author of the bestselling books “Social Selling - Techniques to Influence Buyers and Changemakers - 2nd edition” and “Smarketing - How To Achieve Competitive Advantage through Blended Sales and Marketing”. He has recently launched a second edition of “social selling - techniques to influence buyers and change makers” which has been fully updated. All three books were published by Kogan Page.

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