Life is tough for Ella Bancroft. After her father, Thomas, is wheelchair-bound by an accident at the tube works, the responsibility for keeping a roof over their head falls to Ella. Ella’s mother died when she was 10, and her sister, Sally, lives with her no-good, work-shy husband Eddy, so is no help at all. If she and her father are to keep the bailiffs from the door, then Ella must earn a living. But Ella is resourceful as well as creative and soon discovers she has a gift for millinery.

Bristol 1936. Jenny Crawford has resigned herself to a loveless marriage living hand to mouth with their two children. Like many others, husband Roy struggles to find work at the docks but a chance encounter turns the family's fortunes around. Not only does he get regular work but they are also allocated a council house on Coronation Close on the outskirts of the city. Jenny and the children are overjoyed, this is the fresh start she could only ever dream of. But trouble feels never too far away.

The Fitch children are finally safe, after they and their friends were rescued from the grim orphanage, Reed House, by Minnie and Billy Marshall. Their children’s home, Marshall’s, is full of love and laughter and a world away from their terrible ordeal of being sold to Una Reed for five shillings. There are many more children who still need a home, especially in a world where the workhouse is the last option for desperate families and so Minnie makes it her mission to build Marshall’s into a refuge for all the waifs and strays.

In two run-down houses, at the side of a barren Black Country heath, live six children with no family but each other. Abandoned or orphaned, every day is a fight to find food and keep warm. But they are determined to stay free of the clutches of the workhouse and the horrors that would face them if they were ever torn apart. Dora Parsons lives with her mother, Mary, and her evil grandmother, Edith. Edith’s house may be comfortable and warm, and food is plentiful, but every day, Dora suffers at the hands of her spiteful gran.

Orpha Buchanan and Peg Meriweather had a very different start in life. Orpha surrounded by wealth and riches, Peg dumped on a doorstep as a baby with nothing to her name. But one thing they had in common was a mother who despised them and wished them gone. Hortense Buchanan wasn't made to be a mother. Bullied herself when she was a child, she continues the tradition with her own children. When her daughter, Orpha, runs away from home, Hortense celebrates, never once worrying for her safety.

When 12 year-old Jared Johnson’s little sister dies, just hours after his mother breathes her last after wasting away so her children could eat, he knows he is on own. Desperate to avoid the workhouse, he does everything he can to survive the inhospitable streets of Birmingham. Jared is blessed with the gift of the gab and soon attracts the attention of the King of the Tatters, Toby McGuire. Recognising a kindred spirit, Toby soon has Jared out on a cart hustling for rags.

Thirteen-year-old Alice Truelove can’t take another day of her father’s cruelty. Better a life on the streets than being constantly blamed for her mother’s sad death, or that’s what Alice thinks as she packs up her meagre possessions. But fending for herself in the Black Country town of Wednesbury is not as easy as she expected, and it soon hits her that without help she will quickly be hungry and cold.

When Jared Johnson first meets Clarice Connaught he saves her from the hands of her father, who is brutally beating her in the street. Never one to walk past someone in distress, Jared doesn’t hesitate to help. But who is this girl and what is her story? Jared Johnson started with nothing. At just twelve-years-old he was orphaned and homeless, but eight years later, Jared is a success. Running McGuire’s Rag & Bone Yard and surrounded by friends, all Jared needs now is to find the perfect girl to settle down with.

A helpless baby is forsaken in a churchyard. This is how life begins for orphan Emma. Unwanted, cast aside, and thrown on the mercy of strangers, she grows up wondering why. And what are the mysterious gifts each year, placed where her cradle was once abandoned? Now blossomed to youthful beauty but shunned by society, the man she loves is forbidden to marry or court her. 

Adam and Polly Fitch face a bleak future after being sold for just five shillings to Miss Reed's orphanage by their bullying father. But the orphanage does have one advantage - a merry band of children who soon form their own kind of family - and they're all determined to escape the clutches of the wicked Miss Reed. Can Adam, Polly and their band of friends survive life with only each other to rely on? 

When duty calls, East End girl Minnie Wolton isn’t afraid to do her bit. She’s excited to be joining the ATS girls and although she knows life at the barracks will be tough, she’s not one to quit! She just hopes the other girls are all good sorts. With her husband away fighting, Eileen Ruffel is glad of the break from her unhappy marriage. She just wants to make a success of the ATS girls and maybe find happiness too. Along with the other girls, Minnie and Eileen strike up a firm friendship. The training is hard, but they are determined to prove they are the best new recruits.

Motherless Ten-year-old Milcah Fox lives with her father and six younger siblings, collecting dropped scraps of coal in order to feed her poor and hungry family. Life for the Fox household is difficult, but the family hold themselves together with faith, love and their shared joy for stories.

Kathryn has watched her mother suffer through many miscarriages, and prays to one day be able to help women like her. When her mother’s latest baby dies, her father callously abandons them. With no home and no income, Kathryn must put her dreams on hold to care for her ailing mother and younger sister. She must find work quickly. For a middle-class girl, the match factory is a form of hell, but it keeps a roof over their head and a little food in their bellies.

When Daisy Stanley's father tragically dies in a mining accident and her mother spirals into despair, the weight of responsibility falls upon the young six-year-old's shoulders.[

As a small child, Nellie Peace was always dreaming but sensed her mother’s rejection. Abandoned and sent into service at Beaumont House at an early age, Nellie is lost and alone until she meets the unpredictable and reclusive artist Lucas Harrington and falls in love with him. This unlikely association between master and servant is encouraged by Lucas’ gentle-natured Aunt Alice, as Lucas sees something unusual in Nellie and is compelled to paint her. Broken promises lead to inevitable heartbreak, and Nellie flees Beaumont House in disgrace for London.