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Scaling People

By: Claire Hughes Johnson
Narrated by: Claire Hughes Johnson
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Publisher's Summary

From a Stripe and Google executive, a practical guide to company building and scaling the most important resource it has: its people.

A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions she’s asked are not about business strategy—they’re about how to scale the operating structures and people systems of a rapidly growing startup.

Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry. Scaling People includes dozens of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.

Implementing effective leadership and management practices takes effort and discipline, but the reward is a sustainable, scalable company that’s set up for long-term success. Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale the most important resource a company has: its people.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2023 Claire Hughes Johnson (P)2023 Stripe Press

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Tactics galore!

This book is full of so many golden nuggets of knowledge from Claire's years. But, what is so unique and so powerful in the book is the tactical implementation skills you can start using today. Claire is a phenomenal operator and communicator, and

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Brilliant read, lots of lessons

Brilliant listen, lots of lessons, covers scaling journey with people really well. Perfect for any leader.

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